Cultural Practices of the Best Companies

The companies whose practices are presented here have inspired us in our work at the Institute, and we hope that they will do the same for you. Every two weeks a new set of practices will appear in this space.

Each practice will be linked to its dimension and sub-dimension within the Great Place to Work® Model©.

We hope that you will be inspired by these examples to discover the best practices currently in use in your own workplace, and be lead to develop new practices that will help your workplace to become great.

  • RESPECT - Caring

    Financial Services & Insurance /
    Morgan Stanley

    4800 employees - United Kingdom
    HQ: UK

    Employees at this investment bank are cared for with benefits that include two on-site restaurants, two health clubs, a medical clinic, dry cleaner, and back-up child care services - one of many initiatives set-up to promote better work/life balance. But what really keeps employees here is the sense among them that they are all seen as people first, not just employees.

    Phrases such as "we hire nice people", and "talent is more important than specific skill" indicate that managers at Morgan Stanley are willing to invest in people to help them grow and learn, and thus create a career for themselves.

  • CREDIBILITY - Competence

    Health Care / Hospital
    San Raffaele

    3500 employees - Italy
    HQ: Italy

    President Luigi Maria Verzè's compelling vision for this biomedical research facility, medical university and 1500 bed hospital has included an emphasis on high quality patient care, reduced bureaucracy and efficiency, with cost savings put toward patient care and employee salaries.

    Nurses here are paid approximately 20% more than other Italian health care workers covered under the same national union contract because of an innovative incentive system tied to productivity and the quality of patient care.

    An often quoted saying of Verzè's is "every patient is first and foremost a human being."