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Hardcastle Restaurants Pvt. Ltd.


About The Organization

Hardcastle Restaurants Pvt. Ltd. is recognized among India's Best Companies to Work For 2020. Every year, Great Place to Work® identifies India's 100 Best Companies to Work For (with employee strength more than 500) through an objective and rigorous workplace culture assessment process. Hardcastle Restaurants Pvt. Ltd. (McDonald's) is the world's leading global foodservice retailer. HRPL serves more than 200 million customers, at 300 restaurants across 41 cities and 10 states in South and West India. McDonald's operates through various formats and brand extensions including standalone restaurants, drive-thru's, 24/7, McDelivery, dessert Kiosks.

Company size 9871 Employees


Why Hardcastle Restaurants Pvt. Ltd. is a Great Place to Work?

Hardcastle Restaurants Pvt. Ltd. has successfully created a Great Place to Work FOR ALL their employees as they have excelled on the 5 dimensions that are a hallmark of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. Great Place to Work® is considered the ‘Gold Standard’ in workplace culture assessment and recognition. As a Great Place to Work-Certified™ organization, Hardcastle Restaurants Pvt. Ltd. became eligible to be considered among 'India's Best Companies to Work For 2020'. Hardcastle Restaurants Pvt. Ltd. gives special attention to people's development. Their value ‘our commitment to our people’ is an indication of their intent towards this responsibility. Employees get to experience life-long learning and career-building opportunities. Emphasis is given to encourage and provide hands-on learning through cross-functional movements, etc.

Recognitions awarded by Great Place to Work®

Click here to read more about the evaluation process.

  • Great Place to Work-Certified™ from January 2020 - December 2020. Certified for 4 years in a row!

  • India's Best Companies to Work For 2020. Recognized for 6 years in a row!

  • India's Best Workplaces in Retail 2020. Recognized for 3 years in a row!

  • India's Best Workplaces for Women 2020. Recognized for 2 years in a row!

Best People Practices

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Listening - Upward Communication


PAL refers to Personal Action Letter. This is a program that gives employees the opportunity to write to the Human Resources Department confidentially if they have a concern or grievance. McDonald’s encourages employees to freely report incidents of discrimination, harassment, or any other problem without fear of retaliation. This letter receives prompt attention and remains strictly confidential. All comments are kept strictly confidential.


Motivated at Home

Hardcastle has created a unique ‘Work From Home’ policy for the restaurant teams and the frontline crew who are under lockdown, to make sure that they continue to learn and grow via various training modules that they can access on their phone. Through this, they have kept their people motivated so they come back to work better and stronger.

Employee Testimonials

It lays a founding step to improve myself as a leader and as a better person who can thrive in any kind of professional and busy corporate environment.

Here at McDonald's India (HRPL) we have an open-door policy, unlike any other organization. All employees can approach and have a conversation with anyone within the senior management.

Leaders Speak

  • Smita Jatia


  • Seema Arora Nambiar

    Sr. VP