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About The Organization

Bharat Financial Inclusion Ltd is recognized among India's Best Companies to Work For 2019. Every year, Great Place to Work® identifies India's 100 Best Companies to Work For (with employee strength more than 500) through an objective and rigourous workplace culture assessment process. BFIL is one of the top 10 Leading Micro finance Companies. It distributes small loans that begin at Rs. 2,000 to Rs. 12,000 (about $44-$260) to poor women so they can start and expand simple businesses and increase their incomes. Their micro-enterprises range from raising cows and goats in order to sell their milk, to opening a village tea stall.

Company Size

16021 Employees

Industry

Financial Services & Insurance

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Why Bharat Financial Inclusion Ltd is a Great Place to Work?

Bharat Financial Inclusion Ltd has successfully created a Great Place to Work FOR ALL their employees as they have excelled on the 5 dimensions that are a hallmark of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. In a rigorous assessment process conducted by the Great Place to Work® Institute, Bharat Financial Inclusion Ltd met the minimum criteria on the Trust Index© Employee Survey, on the consistency of experience across all demographics and on the Culture Audit© People Practices Framework, to clear the first level i.e. getting Great Place to Work-Certified™.

Great Place to Work® is considered the 
‘Gold Standard’ in workplace culture assessment and recognition.

As a certified organization, Bharat Financial Inclusion Ltd became eligible to be considered among 'India's Best Companies to Work For 2019' – a list that features the 'Best of the Best’. The process of identifying India's Best Companies to Work For is based purely on the assessment findings and does not involve any jury or opinion based criteria. 

Culture Snapshot
Employees are proud to work with Bharat Financial Inclusion. They believe in the business model of providing financial independence to the poor. They take pride in their association and intend to work for a long time. They enjoy their social reputation and respect.The compensation is the best compared to other organisations. It is always paid on time which gives a sense of financial security. Employees feel cared for and respected. They appreciate benefits like holidays, leave, medical insurance.

This page highlights more about the work culture of the organization, selected best people practices, the vision of the leadership and glimpses of employee life.

Read through to find out what makes Bharat Financial Inclusion Ltd a Great Workplace.

Recognitions awarded by Great Place to Work®

Click here to read more about the evaluation process.

Great Place to Work-Certified™ from March 2019 - February 2020. Certified for 3 years in a row!

India's Best Companies to Work For 2019

India’s 20 Best Workplaces in BFSI 2019

25 Best Large Workplaces in Asia 2019 (501+ Employees)

Best People Practices

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Inspiring

Pray for Morality

Bharat Financial Inclusion has a unique ritual, practiced in the weekly meeting by employees and members who are their end customers. Before business transactions commence, the meeting starts with a sacred prayer called the “Padam”, stated by their members first and then by their employee. The Oath by their customer reinforces the fact that they will be respected and have complete right to see the business transactions in the most ethical way. It also states that they will not pay any bribe or gift to any person, whosoever from Bharat Financial Inclusion Limited in relation to financial transactions.

Helping-Board

Hiring

Raising the Bar

Every interview panel consists of an HR team member and a best performer in operations (as per appraisal of the previous year) called the Bar Raiser. 'Top Performers – choose better talent' is the philosophy on which the interview panel is formed. Every selection process shall consist of one “Bar-Raiser” – a consistent Star Performer; who will have a Veto right. This has helped them not only keep the Bar intact – but also raise it over the years, and also strengthened pride in the team.

Yes, there is no argument here. Fair treatment and time to time guidance is given. We are recognised for the good work.

Employee Testimonial

We work here as a family member. It is a best place to work as all employees get their salary as per their work responsibility and also get the salary on time.

Employee Testimonial

Leaders Speak

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M R Rao

MD and CEO, Bharat Financial Inclusion Ltd.

1. What is your personal approach to making a Great Workplace?
Bharat Financial Inclusion is not merely a large microfinance institution, for all us employees it is a big values-driven family. Our core strength is our field force and each one of us takes the responsibility for their well-being. We put in continuous efforts to strengthen our field force by stepping into their shoes and strive to ease their workload. Extensive usage of technology, employee rewards and recognitions, well-being initiatives are just a few ways we achieve great employee satisfaction. And with great employee satisfaction comes great customer satisfaction.

To be a Great Workplace is a sustained effort backed by deeply engrained guiding principles:
Right Focus - Customer first: Our products, processes and people are all focused on creating the highest value for the customer. This includes being respectful to customers, understanding the needs of customers and being transparent with customers.
Right Means - Ethics always: We follow ethical practices in all our relationships at all times, including following the law both in letter and spirit. This includes not offering bribes, not paying or taking commissions, or any other short-cuts.
Right Way - Consistent quality: We have standardised processes as this will enable us to reach out to the most customers cost-effectively. We foster innovation but in a way that ensures consistent quality.

2. What are the top 2 benefits you see of creating a Great Workplace?
- A happy workforce for whom work is life too.
- A workforce, ever ready to take on new challenges and pursue growth.

3. What are your top people priorities?
Workforce Wellbeing.
To boost employee morale at the workplace, we strive ever more to empower, recognise, reward and develop; leading to the creation of a stronger bond with the institution.

Our field force forms the backbone of the Company, and all our endeavours are towards improving their work conditions in the rural areas. We empower a semi-literate workforce to an extent that can lead critical initiatives on par with any qualified professional.

4. How has your association with Great Place to Work® helped your business and strategic goals?
- Great marketing tool for attracting new talent.
- Improved employee engagement practises having helped retention.
- Strong brand affinity - a sense of belonging to one of the great places to work in India.
- A common thread that connects and resonates positivity among employees from various regions and cultures.
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Srinivas Reddy Vudumula

Chief People Officer, Bharat Financial Inclusion Ltd.

1. What can your present and potential employees be sure of from a work culture perspective in the organization?
BFIL is an inclusive place, where people from all walks of life (low education, social strata, rural etc) can join the family and chase their dreams. People who wish to work in an environment of fair, transparent, open, no compromise on values and ethics – need to look farther than BFIL to chisel their careers.

People who wish to see ‘Impact & Purpose’ for their work & life, can bet their careers with us. They get to see how their work impacts millions of lives of rural women; and how the take financial inclusion to the door-step of the excluded.


2. What, according to you, is a people challenge your industry is facing?

The biggest challenge/opportunity is ‘Talent Transformation’. With technology making rapid strides and many financial products being offered to the customers – the complexity of the job and the capability required has increased manifold.


3. How are you ensuring a consistent workplace experience FOR ALL your employees, irrespective of their role, age, gender, tenure etc. in the organization?
We at Bharat have built an HR service delivery model, with three mainstream principles – Reach, Responses and Morale. Technology is our engine to live these principles every day at Bharat.

4. How has your association with Great Place to Work® helped your business and strategic goals?
Great Place to Work® has been our North Star in aligning our people practises year-after-year and an opportunity to learn from the best across the industries.

We sincerely thank Great Place to Work® for holding a mirror to us – and giving us the feedback of what our employees think of our culture. This is immense value in building BFIL – and the pride in everybody @BFIL.

Life @ Bharat Financial Inclusion Ltd

Glimpses of this Great Workplace

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