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About The Organization

NTPC Limited is recognized among India's Best Companies to Work For 2019. Every year, Great Place to Work® identifies India's 100 Best Companies to Work For (with employee strength more than 500) through an objective and rigourous workplace culture assessment process. NTPC provides Power Generation, Power Trading, Power Distribution, Coal Mining, Ash Business, Equipment Manufacturing, Power Consultancy Services

Company Size

19739 Employees

Industry

Manufacturing & Production

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Why NTPC Limited is a Great Place to Work?

NTPC Limited has successfully created a Great Place to Work FOR ALL their employees as they have excelled on the 5 dimensions that are a hallmark of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. In a rigorous assessment process conducted by the Great Place to Work® Institute, NTPC Limited met the minimum criteria on the Trust Index© Employee Survey, on the consistency of experience across all demographics and on the Culture Audit© People Practices Framework, to clear the first level i.e. getting Great Place to Work-Certified™.

Great Place to Work® is considered the 
‘Gold Standard’ in workplace culture assessment and recognition.

As a certified organization, NTPC Limited became eligible to be considered among 'India's Best Companies to Work For 2019' – a list that features the 'Best of the Best’. The process of identifying India's Best Companies to Work For is based purely on the assessment findings and does not involve any jury or opinion based criteria. 

Culture Snapshot
NTPC continues to provide its people a superlative work experience. Whether it is a professional enrichment or personal support, NTPC has best in class practices that are thoughtfully designed and robustly executed. The efforts to constantly re-invent and keep up with the times are commendable. The never ending spirit to serve communities and thereby the nation makes NTPC truly worthy of its title of a Maharatna.

This page highlights more about the work culture of the organization, selected best people practices, the vision of the leadership and glimpses of employee life.

Read through to find out what makes NTPC Limited a Great Workplace.

Recognitions awarded by Great Place to Work®

Click here to read more about the evaluation process.

Great Place to Work-Certified™ from April 2019 - March 2020. Certified for 3 years in a row!

India's Best Companies to Work For 2019 (also among 'India's Best Workplaces with more than 10,000 Employees 2019')

India’s 25 Best Workplaces in Manufacturing 2019

India's Best Workplaces in Energy, Oil & Gas 2019

India's Best Workplaces among Public Sector Enterprises 2019

25 Best Large Workplaces in Asia 2019 (501+ Employees)

Best People Practices

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Listening - Upward Communication

Samvaad App

NTPC launched the Samvaad app last year, which is available for download on Playstore and iOS for sharing of latest news, events and achievements of the organizations and its employees. The system has been upgraded where there are sections for the news flash, daily survey, notice board, business units’ news, transfers and promotions of employees etc.

Helping-Board

Supporting

Evolving through Quality Education

NTPC is committed in its efforts to provide quality education to the children of employees and is in partnership with reputed educational institutions and trusts to set up schools up to Class XII in the township. NTPC provides all infrastructure facilities including school building, furniture, computers among others. The societies appoint the teachers and manage the school. There are more than 50 such schools in various NTPC Townships providing quality education to the children of employees. Apart from setting up schools, the Township also has coaching institutes, play schools and Bal Bhavan which provide holistic development of the child.

Our organisation is in a power generating business which is the prime pillar of the economy and the need for the development of the country. We not only produce electricity, but we do provide quality and reliable power in a sustainable manner, keeping the environmental issues on top priority.

Employee Testimonial

Innovative ideas are always welcome this makes it a great workplace.

Employee Testimonial

Leaders Speak

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Gurdeep Singh

Chairman and Managing Director, NTPC Limited

1. What is your personal approach to making a Great Workplace?
I firmly believe that, for any institution to become a Great Place to Work, it has to maintain continuous connect with employees for aligning them with the aim and purpose of the organization. This is because efficiency, effectiveness and success of the organization depend largely on the skills, abilities and commitment of employees.

In order to achieve this ‘connect’, made various platforms available in the organization. Recently, we have started the initiative of ‘Meet the CMD’ wherein any employee can send online request to meet the CMD. Also, employees are frequently sought for their suggestions on diverse issues of importance to the organization, ranging from issues like CSR to RE to Profit Maximization.

During visits to locations, I emphasize spending time with various cross-sections of employees, particularly so with younger employees to listen and interact with them on issues of sector, organization, their career and concerns. This and other similar initiatives go a long way towards promoting the culture of Listening in the organization. For downward communication, we have been leveraging our Communication Matrix as well as newly introduced Internal Communication App “SAMVAAD” to reach out to each and every employee.

I also believe that, in a multi-location company like NTPC, it is important to empower our leaders and employees to take timely decisions. In my opinion, each station is like a company and the Head of the Station is the CEO of that Company, and everyone has to contribute to making the company achieve its goals and objectives. Also, We have been carrying out various system improvement initiatives and restructuring wherever necessary.

My primary thrust is to make everyone in the company embrace a culture of Health, Safety and Environment (H-S-E). Each of us has to follow exhaustive system backed up by detailed SOPs which need to comply with nil deviation. We have come out with a scheme of CMD AWARD FOR SAFETY and SAFE PLANT schemes; the former is to recognize individuals who exhibit safety behaviour and make exemplary efforts to institutionalize safety practices at the workplace, while the second one is for results shown by the stations in eliminating reportable accidents.

2. What are the top 2 benefits you see of creating a Great Workplace?
It helps us in becoming an Employer of Choice which not only attracts top talent towards the company but also contributes to existing employees taking pride in the organization and staying on. It also contributes to our business success due to enhanced employee engagement.

3. What are your top people priorities?
NTPC is entering the 4th phase of its growth at a time when the sector is home to multiple players, and the addition of renewables is at an ever faster rate. All this is leading to major disruptions in the power sector, requiring us to be competitive and agile. Hence, my top priority is to build the capability of NTPC employees through a focused approach of training, mentoring, job rotation including location change.

We continuously emphasize Learning and Growth with focus on individual specific developmental need. We have a robust scheme of succession planning that tracks opportunities within the organization and capability of employees, for a closer match.

Apart from this, our endeavour is also to make NTPC an equal opportunity workplace through a transparent and non-discretionary and robust system.

4. How has your association with Great Place to Work® helped your business and strategic goals?
The annual ‘Best Workplaces List of Great Place to Work® Institute’ is one of the most reputed certifications for defining, assessing and recognising workplaces based on their people management practices. The recognition of NTPC for consistently ranking among "Top 50 of India's Best Companies to Work For" for last 10 years has enhanced the NTPC Brand! It has shown to our investors, customers and other stakeholders that we are doing it right!

The association with Great Place to Work® has also provided us with insights on our employee perceptions along with discovering areas for improvement.

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Saptarshi Roy

Director HR, NTPC Limited

1. What can your present and potential employees be sure of from a work culture perspective in the organization?
In today’s competitive business world, where resources and technology are available to all, the only differentiator for success and growth of any organization is the ‘Culture’ in the organization. Over the years NTPC has always placed “People before PLF (Plant Load Factor)”. This is the guiding philosophy behind the entire gamut of HR policies at NTPC. This philosophy encompasses a culture of learning and performance.

We are strongly committed to the development and growth of all our employees as individuals. NTPC has well-defined competencies based talent management systems in place to ensure that the company delivers on its promise of providing growth as well as the challenge to all its employees. The company has a culture of learning wherein employees get tremendous learning opportunities both through classroom and e-learning modes NTPC strongly believes in the development of leadership pipeline and for this purpose, we are providing opportunities to potential leaders for developing by way of in-house programs such as Young Leaders-10X program. Our Senior executives have trained in globally renowned institutions such as Harvard, Wharton etc.

To bring out the best in our employees, in addition to ensuring safe and aesthetically pleasing workplaces, NTPC actively encourages a culture of mutual respect and trust amongst peers, superiors and subordinates. We have created a culture of rewards and appreciation through the celebration of various achievements and recognizing the contributions behind such success.

Apart from the above, NTPC is committed to providing the best available work-life balance for its employees. Far removed from the buzz of cities, our townships are the epitome of serenity, natural beauty and close community living. A range of welfare and recreation facilities including schools, hospitals, shopping centres, recreation centres, club, gym, pool etc. are provided at the townships to enhance the quality of life & the well-being of employees and their families.

We want our present and potential employees to know that we are a “Caring organization” which strives to offer employees a great workplace experience.

They should also know that the Company’s spirit of caring and sharing extends beyond its immediate workforce and customers to the Society and Community also. The Company commits itself to contribute to the society, discharging its corporate social responsibilities through initiatives that have a positive impact on society at large, especially the community in the neighbourhood of its operations by improving the quality of life of the people, promoting inclusive growth and environmental sustainability.

2. What, according to you, is a people challenge your industry is facing?
The Indian power sector is undergoing a gigantic transformation with regard to the sources of power generation and the way power is consumed. NTPC being the leader of the sector fully understands the challenges before the power industry. With a greater thrust on sustainable power generation and consumption with the use of technology, the primary challenge before us is to orient our people to the changing paradigm characterized by transformational changes and tough competition. We realize that we need to refine and hone the competencies of our people and keep them future ready. Our initiatives are underpinned by the understanding that mobility and job rotation is as essential for the progress of the company at a time when it needs people with diverse experiences and capabilities.

Another challenge before us is the fact that the power plants are located at remote places, the power sector faces issues in getting people to serve at such locations. The new millennial generation is attracted by the advantages that a particular location offers. However, NTPC has been bridging the gap between their expectations and the realities at the ground level through infrastructure and facility developments at our townships.

In the changing scenario of increasing penetration of renewable energy, the balancing of diverse sources of power generation with there inherent limitations is an overarching challenge facing the power sector.

3. How are you ensuring a consistent workplace experience FOR ALL your employees, irrespective of their role, age, gender, tenure etc. in the organization?
At NTPC Limited, we recognize the value of a diverse workforce. NTPC Limited is committed to providing equal opportunities in employment and creating an inclusive workplace and work culture in which all employees are treated equally with respect and dignity. It is the policy of NTPC Limited to provide equal employment opportunities, without discrimination on the grounds of gender, disability, caste, tribe, race, region, religion, marital status, beliefs, or colour. The Company strives to maintain an open and inclusive culture that lets talent thrive and keeps everyone free from any kind of harassment/discrimination. NTPC is among the first PSUs to come out with an “Equal Opportunity Policy” and “Human Rights Policy”.

Having said that, we have ‘Structured Redressal Mechanism’ for personal/professional issues raised by employees. In case of any issues, they are referred, initially at the HOD level, and thereafter the issue may be escalated to higher levels at Project/Region. Even after utilizing the above channels, if the issues are not resolved, the employee may raise issues to Corporate HR/Directors and even to CMD as may be required. All the channels of communication for resolving any issues are therefore available to the employees all the time.

4. How has your association with Great Place to Work® helped your business and strategic goals?
The brand NTPC Limited holds in it the promise of high performance, growth and challenge. Our association with Great Place to Work® has provided us with opportunities to showcase the same and share our best practices and systems to our target audiences.

Moreover, the findings of the Trust Index© Employee Survey and Culture Audit© People Practices Framework have enabled us to strengthen our systems and align them with the expectations of our employees and other stakeholders. The comparative positions provided by Great Place to Work® with the best in class makes it possible for us to learn from others for continual betterment of our people practices.

Life @ NTPC Limited

Glimpses of this Great Workplace

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