Pegasystems Worldwide India Private Limited

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About The Organization

Pegasystems Worldwide India Private Limited is recognized among India's Best Companies to Work For 2019. Every year, Great Place to Work® identifies India's 100 Best Companies to Work For (with employee strength more than 500) through an objective and rigourous workplace culture assessment process. Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts.

Company Size

1510 Employees

Industry

Information Technology

Why Pegasystems Worldwide India Private Limited is a Great Place to Work?

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Pegasystems Worldwide India Private Limited has successfully created a Great Place to Work FOR ALL their employees as they have excelled on the 5 dimensions that are a hallmark of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. In a rigorous assessment process conducted by the Great Place to Work® Institute, Pegasystems Worldwide India Private Limited met the minimum criteria on the Trust Index© Employee Survey, on the consistency of experience across all demographics and on the Culture Audit© People Practices Framework, to clear the first level i.e. getting Great Place to Work-Certified™.

Great Place to Work® is considered the ‘Gold Standard’ in workplace culture assessment and recognition.

As a certified organization, Pegasystems Worldwide India Private Limited became eligible to be considered among 'India's Best Companies to Work For 2019' – a list that features the 'Best of the Best’. The process of identifying India's Best Companies to Work For is based purely on the assessment findings and does not involve any jury or opinion based criteria.

Culture Snapshot
Programs at Pegasystems are rooted into the company’s value strategy. The company is focused on maintaining and rewarding behaviours and competencies that are defined and valued and this is reflected throughout an employee’s work-life experience.

This page highlights more about the work culture of the organization, selected best people practices, the vision of the leadership and glimpses of employee life.

Read through to find out what makes Pegasystems Worldwide India Private Limited a Great Workplace.

Recognitions awarded by Great Place to Work^®

Click here to read more about the evaluation process.

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Great Place to Work-Certified™ from April 2019 - March 2020. Certified for 2 years in a row!

India's Best Companies to Work For 2019

India’s 50 Best Workplaces in IT & IT-BPM 2018

India's 15 Best Workplaces for Women 2018

Best People Practices

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Welcoming

Parichay

To know the person beyond his resume and the interview, Pegasystems shares with him the “PARICHAY” document, which attempts to know the person, a little more personally. This document is then shared with the team and manager to help them know the impending hire at a personal level and create an atmosphere of familiarity, on the day one of new hire.

I am associated with this organization for almost 10 years now, have seen the organization evolve which nurtured me to play all my roles so far with comfort. Management tried finding out my area of interests, took special care in helping me to pave my way as per my interests.

Employee Testimonial

It facilitates work-life balance and encourages healthy overall growth for the employee. This is the best place for self-driven individuals where they can take as much initiative as they want for their progress and also have the flexibility to attend to personal exigencies when needed.

Employee Testimonial

Leaders Speak

Suman Reddy Eadunuri

Managing Director, Pegasystems Worldwide India Private Limited

1. What is your personal approach to making a Great Workplace?
I believe that creating great workplaces starts with an understanding of what great looks like. People managers need to be enrolled in this grand vision and their commitment is a critical enabler. Leaders should partner with each other by providing insights and support around physical, emotional and social wellbeing of our talent.

All in all, this must be an orchestrated effort with my team passionately engaged.

2. What are the top 2 benefits you see of creating a Great Workplace?
A great workplace which breeds highly engaged employees positively impacts the organization, clients, customers and their communities.

The branding helps attract bright talent and results in low turnover rates of our talent.

3. What are your top people priorities?
Talent attraction is one of our key strategic imperatives coupled with talent engagement and development. As a first step, we are reviewing our structures, processes and approach towards talent attraction. Strengthening our entry gates, we believe, will be a pivot in the talent management space.

We also want to double down on our effort in the D&I space. We have been rated as a great workplace for women and we wish to sustain this ranking, extending it further to other quarters.

4. How has your association with Great Place to Work® helped your business and strategic goals?
The Great Place to Work® assessment framework especially the people practice lens has given us a holistic way of reviewing our engagement with talent and understand our strengths and improvement goals.

One of our strategic imperatives of developing our organizational capabilities to be an “as-a-service” company, I believe got a fillip by this association. We were able to set our baseline in the first year and the subsequent assessments were reflective of the progress that we wanted to achieve in the space.

Shanthi Sundar

Senior Director & Head HR, Pegasystems Worldwide India Private Limited

1. What can your present and potential employees be sure of from a work culture perspective in the organization?
Our key focus has been people – always! Anyone who works for us can be assured of a fast paced, high performing, learning organisation. We lay emphasis on teamwork, collaboration and best-in-class facilities for our employees.

We ensure we have a culture that is professionally rewarding as well as personally satisfying.

2. What, according to you, is a people challenge your industry is facing?
For the industry, the primary challenge is the availability of skilled talent.

From an employee perspective, the constant change and rising expectations are accompanied by stress. Therefore, they must passionately own their development and organisations have a responsibility to create a culture that supports this effectively

3. How are you ensuring a consistent workplace experience FOR ALL your employees, irrespective of their role, age, gender, tenure etc. in the organization?
All of our policies are inclusive. The management is committed to the same and when we are reviewing our policies and practices, this is one thing that gets primary focus.

We have also instituted a “Voice of the Customer” committee which includes employees from across regions, gender, grade, function etc who give inputs to all people decisions that the Company is set to make.

4. How has your association with Great Place to Work® helped your business and strategic goals?
Our association for the last 3 years has been very rewarding for us. It has helped us continue to improve our people practices thereby improving employee engagement. This is critical for us as we work on mission-critical projects from our R&D centres in India.