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About The Organization

The Oberoi Group is recognized among India's Best Companies to Work For 2019. Every year, Great Place to Work® identifies India's 100 Best Companies to Work For (with employee strength more than 500) through an objective and rigourous workplace culture assessment process.

The Oberoi Group, founded in 1934, operates in 6 countries with 30+ luxury hotels, one Nile cruiser and one back water vessel in Kerala under the 'Oberoi Hotels & Resorts' and 'Trident' brands. The Oberoi Group is synonymous the world over for providing the right blend of service, luxury and quiet efficiency.

Company Size

4403 Employees

Industry

Hospitality

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Why The Oberoi Group is a Great Place to Work?

The Oberoi Group has successfully created a Great Place to Work FOR ALL their employees as they have excelled on the 5 dimensions that are a hallmark of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. In a rigorous assessment process conducted by the Great Place to Work® Institute, The Oberoi Group met the minimum criteria on the Trust Index© Employee Survey, on the consistency of experience across all demographics and on the Culture Audit© People Practices Framework, to clear the first level i.e. getting Great Place to Work-Certified™.

Great Place to Work® is considered the
‘Gold Standard’ in workplace culture assessment and recognition.

As a certified organization, The Oberoi Group became eligible to be considered among 'India's Best Companies to Work For 2019' – a list that features the 'Best of the Best’. The process of identifying India's Best Companies to Work For is based purely on the assessment findings and does not involve any jury or opinion based criteria. Click here know more about the assessment methodology

Culture Snapshot
The Oberoi Group prides itself on following the Oberoi Dharma of delighting its customers and guests. The hotel chain has over the years gained a reputation of being responsive to their guests needs and ensuring that their guests have a wonderful experience once they are at any Oberoi property. This is mainly thanks to empowering all employees to take decisions on their own through unique initiatives like eMPOWER that allow them to take initiatives to delight the guests. Rewarding and recognizing employees plays a huge part in creating a winning culture at Oberoi. Training and development at all levels ensure that service standards are met and employees get exposed to developmental opportunities. Teamwork and camaraderie between teams results in delighting customers . The hotel ensures that employees feel treated as part of the Oberoi group family

This page highlights more about the work culture of the organization, selected best people practices, the vision of the leadership and glimpses of employee life.

Read through to find out what makes The Oberoi Group a Great Workplace.

Recognitions awarded by Great Place to Work®

Click here to read more about the evaluation process.

Great Place to Work-Certified™ from April 2019 - March 2020. Certified for 3 years in a row!

India's Best Companies to Work For 2019

India's Best Workplaces in Hotels & Resort 2019

Best People Practices

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Celebrating

Fantastic Fridays

It is important for the team members to distress after all the efforts they put in all week and hence they have weekly engagement activities every Friday. Every Friday different activities such as karaoke, Pictionary lucky dip, housie are arranged along with gifts for the winning team.

Helping-Board

Thanking

Beyond R&R

Many of their employees at different times receive personalised letters from the CEO recognising any exemplary efforts made by them rather than just being given a reward as part of an R&R program. Such notes of appreciation are readily shared by other managers and leaders of the organisation as a way of appreciating any displays of work that exemplifies “going above and beyond.

This organization teaches hospitality like no other hospitality brand ever can. On the job training is wonderful & an eye opener to the real fine hospitality world.

Employee Testimonial

Very friendly environment to work. Getting to learn new things every day with new challenges.

Employee Testimonial

Leaders Speak

user-name

Vikram Oberoi

Managing Director and Chief Executive Officer, The Oberoi Group

1. What is your personal approach to making a Great Workplace?
For an organization that aims at leadership in the hospitality industry and at creating a memorable experience for guests, the iconic brand of over 80 years, The Oberoi Group, depends on its three core pillars for brand success - product, service, and people excellence. And encircling these three pillars is the ‘Oberoi Dharma’ - a value system that expects conduct of the highest ethical standards, teamwork, care, communication, and putting the guest first, the company second and the self, last. Even when it comes to performance assessment, employees’ living by the Dharma forms an integral part of the appraisal process.

2. What are the top 2 benefits you see of creating a Great Workplace?
Our core has been to align the goals of each and every team member towards delivering the brand promise and ensuring that every guest leaves as an ambassador of our hotels. This was the belief and conviction of our founder and this conviction holds true today – it is driven and supported by leadership at our hotels without compromise. This along with our values, culture and commitment to individual learning and development help create a great workplace.

3. What are your top people priorities?
We strongly believe that we can only have happy and loyal guests if we have a happy and committed team who at all times place our guests and their experiences at our hotel above all else. Our values and culture help us in achieving this. Our people have a strong sense of ownership and go beyond the call of duty in supporting each other and creating life long memories for our guests. By doing this, we build love and loyalty for our brand and our hotels. We also believe that we must select people at every level who share these values. We must also nurture our people so that they can contribute, learn, develop and grow. This philosophy is supported by The Oberoi Centre of Learning and Development (OCLD) that drives Learning and Development across the organisation. OCLD is globally renowned and benchmarked in the hospitality education space and helps us attract and develop the best talent in the hospitality industry.

4. How has your association with Great Place to Work® helped your business and strategic goals?
We believe that partnering in a reputed study, such as ‘India’s Best Companies to Work For’, enables us to put things into perspective and understand where we stand among other people-focused organisations. We are committed to maintaining our distinctiveness as an employer of choice and humbled to be recognised as a Great Place to Work. We also believe there is much to learn and to improve – this forum gives us an opportunity to share and learn best practices from other great organisations.

Life @ The Oberoi Group

Glimpses of this Great Workplace

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