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About The Organization

Ujjivan Small Finance Bank is recognized among India's Best Companies to Work For 2019, among India's Best Workplaces for Women 2019 (Top 75) and among India's 25 Best Workplaces in BFSI 2020. Every year, Great Place to Work® identifies India's 100 Best Companies to Work For (with employee strength more than 500) through an objective and rigorous workplace culture assessment process. As a part of our annual research in India, this year a total of 747 organizations were evaluated and from them, we identified India’s 75 Best Workplaces for Women 2019.

Ujjivan, currently operating as a Small Finance Bank, started as an NBFC in 2005. After the receipt of a license from the Reserve Bank of India to operate as a “Small Finance Bank” on 11th November 2016, Ujjivan Small Finance Bank started its Banking operations in India in February 2017. They serve over 3.6 million customers across the 209 Districts that they are present in.

Company Size

17134 Employees


Financial Services & Insurance


Why Ujjivan Small Finance Bank is a Great Place to Work?

Ujjivan Small Finance Bank has successfully created a Great Place to Work FOR ALL their employees as they have excelled on the 5 dimensions that are a hallmark of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. In a rigorous assessment process conducted by the Great Place to Work® Institute, Ujjivan Small Finance Bank met the minimum criteria on the Trust Index© Employee Survey, on the consistency of experience across all demographics and on the Culture Audit© People Practices Framework, to clear the first level i.e. getting Great Place to Work-Certified™. Great Place to Work® is considered the ‘Gold Standard’ in workplace culture assessment and recognition. As a certified organization, Ujjivan Small Finance Bank became eligible to be considered among 'India's Best Companies to Work For 2019' – a list that features the 'Best of the Best’. The process of identifying India's Best Companies to Work For is based purely on the assessment findings and does not involve any jury or opinion based criteria. Culture Snapshot Ujjivan Bank offers a homely and warm environment. Team members work together as a family. Timely payment of salaries and annual leaves gives a sense to employees that the bank cares about them. Employees are given bonuses and ESOPs regardless of the level the employee is at. This keeps them motivated. Within the bank there are a lot of growth options for all. This page highlights more about the work culture of the organization, selected best people practices, the vision of the leadership and glimpses of employee life. Read through to find out what makes Ujjivan Small Finance Bank a Great Workplace.

Recognitions awarded by Great Place to Work®

Click here to read more about the evaluation process.

Great Place to Work-Certified™ from January 2020 - December 2021. Certified for 4 years in a row!

India's Best Companies to Work For 2019

Among India's 25 Best Workplaces in BFSI 2020, 3 years in a row!

Among India's 75 Best Workplaces for Women 2019

Best Workplaces in Small Finance Bank 2018

25 Best Large Workplaces in Asia 2019 (501+ Employees)

Best People Practices

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Lights, Action, Experience!

Ujjivan has professionally shot and created a movie to communicate the values we hold dear and to also introduce customers to the various facilities available at Ujjivan Small Finance Bank. This video, called the ‘Branch Experiential Video’ is displayed to all staff members at the respective Staff Launch event of every new Bank Branch and is also continuously played at all Bank Branches.



Paison ki ABCD

Ujjivan worked along with Parinaam to conduct an Annual Summer Camp for the children from the ultra-poor communities that Parinaam works with. Ujjivan employees volunteered, to bring in light into the life of these kids. The 5-week Summer Camp is held in the communities that they reside in, Monday through Friday. The children partake in a plethora of activities that keep them engaged during the day.

For Ujjivan, employees come first and are held accountable, creating a sense of their roles and responsibility leading to self-development makes this a great workplace.

Employee Testimonial

Ujjivan is a place where you can place your suggestions openly, the company management is transparent and the employees are given importance.

Employee Testimonial

Career @ Ujjivan Small Finance Bank

Work at the Best Workplaces in the Country recognized, by Great Place to Work®.

Note: Great Place to Work® is not a placement agency or partner. Your application and selection process shall be taken care by the Organization you apply to and Great Place to Work® has nothing to do with the hiring process.

Leaders Speak


Samit Ghosh

Chief Executive Officer & Managing Director, Ujjivan Small Finance Bank

1. What is your personal approach to making a Great Workplace? Employees are key stakeholders of the organization, at par with customers, investors, regulators & the community we work in. The organization’s objective is to be the best for every stakeholder. An ‘Employee-First-Approach’ is what makes Ujjivan a great place to work. We support and encourage employees through extensive training programs & growth opportunities to build a career with Ujjivan. When Ujjivan evolved into a bank, the count of our employees doubled and new policies, processes and products were introduced. Yet, we ensured that the core values that held Ujjivan together were never compromised. We invested heavily in training & upskilling ‘Ujjivanites’ and took all our employees along. More importantly, we have a wonderful culture of caring in the organization, where we assist employees and customers during distress, whether natural or manmade. We consciously persevere to better our employee experience each year. 2. What are the top 2 benefits you see of creating a Great Workplace? Being in the service industry, we believe that happy employees create happy customers. Employees at Ujjivan feel cared for & valued. In turn, they also treat customers in a similar manner. Our employees take pride in doing meaningful work & bettering lives. They are engaged, driven & proud. This translates into improved commitment and performance. An open culture within the organization also allows for easy communication to resolve issues & also to bring in improvements. 3. What are your top people priorities? A people-centric approach in all policies, practises and interventions & ensuring that employees at Ujjivan feel cared for and valued, are top people priorities at Ujjivan. Partnering in the development of our employees is an essential part of life at Ujjivan. Hence we invest in creating an environment that fosters continuous learning and it remains one of our top priorities. We are also working on creating and sustaining a performance-driven work culture. 4. How has your association with Great Place to Work® helped your business and strategic goals? We take part in the Great Place To Work® Survey every year to be able to understand the employee pulse. It helps us better understand employee perceptions, diagnose issues and use the results thereof to better employee experience each year. Good employee experience always translates into good customer experiences – we believe that this makes us stand apart from others in the industry. It also helps us set benchmarks accordingly with the best standards in the industry.

Carol Furtado

Head of Human Resources, Ujjivan Small Finance Bank

1. What can your present and potential employees be sure of from a work culture perspective in the organization? Ujjivan is a people-centric organization. Our commitment to a ‘people-first approach’ and the core values of ‘respect for individuals’, ‘integrity’ and ‘fairness’ is fundamental to our culture. We have always proactively engaged in the development of our employees. Even during our transition, we took a bold step to move all our employees from Microfinance to become Bankers. We also prepared them for new responsibilities in the bank. We also have an open culture within the organization which allows for easy communication. Above all, our employees derive a lot of pride and satisfaction from doing meaningful work that builds better lives for our customers. 2. What, according to you, is a people challenge your industry is facing? The concept of Small Finance Banks is introduced to bring scale and impetus to financial inclusion in India. The challenge that we are currently facing in the industry is to find people who are aligned to this purpose and have the agility to deliver outcomes. 3. How are you ensuring a consistent workplace experience FOR ALL your employees, irrespective of their role, age, gender, tenure etc. in the organization? All leaders in Ujjivan are accountable for people goals & people development. As an equal opportunity employer, Ujjivan ensures equality and fairness even while sharing rewards of success. The fact that eligibility criteria, in Ujjivan, for employee benefits (including ESOPs, Insurance etc.) are uniform across levels creates a sense of ownership and pride. We are an integrated team driven by a common purpose. 4. How has your association with Great Place to Work® helped your business and strategic goals? Our relationship with the Great Place to Work® Institute began in 2008. This partnership has brought to us immense value in understanding our employee pulse during the various phases of our journey. The insights have helped us over the years in setting people goals and development plans for our people. The credibility and reputation of the Institute and its Trust Index© framework fuel much excitement and involvement among our Leaders, in the pursuit of people goals in Ujjivan.

Life @ Ujjivan Small Finance Bank

Glimpses of this Great Workplace

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