Brigade Hospitality Services Ltd. is recognized among India's Great Mid-size Workplaces 2019.
Every year, Great Place to Work® identifies India's 50 Great Mid-size Workplaces (with employee strength of 100 to 500) through an objective and rigorous workplace culture assessment process.
Brigade Hospitality Services Ltd. (BHSL), is a wholly-owned subsidiary of Brigade Enterprises Ltd. Formally registered in June 2004, it pioneered the concept of professionally managed and branded serviced apartments under the brand name Brigade Homestead. The company has since extended its operations across multiple domains of the hospitality industry. These include – lifestyle membership clubs such as Signature Club Resort, Woodrose, Augusta, Galaxy and Regent Clubs, the two MLR Convention Centres and most recently The Northern Terrace, a venue for banqueting located at the World Trade Centre. The company is also involved in Institutional Catering, Banquets, Outdoor Catering and Event Management under its sub-brand 'Celebrations Catering & Events'.
Brigade Hospitality Services Ltd. has successfully created a Great Place to Work FOR ALL their employees as they have excelled on the 5 dimensions that are a hallmark of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. In a rigorous assessment process conducted by the Great Place to Work® Institute, Brigade Hospitality Services Ltd. met the minimum criteria on the Trust Index© Employee Survey, on the consistency of experience across all demographics and on the Culture Audit© People Practices Framework, to clear the first level i.e. getting Great Place to Work-Certified™.
At Brigade Hospitality Services Limited, training topics, activities and the agenda make the participants speak up, express their point of view, makes them think, wonder and grow. This is specifically conducted for team members on the Executive and above level. This helps them improve their communication, confidence and opens the mind to new concepts and ideas.
At Brigade Hospitality Services Limited, a WhatsApp group created called BookWormz is created across all levels of employees for the purpose of learning and improving English Language Skills. The Head of Learning shares a sentence that is incomplete or grammatically incorrect and employees who are part of this group reply with the answers they think correct. At the end of the day, the L&D Head compliments the person giving the correct answer. In case no one in the group has given the correct answer, the L&D Head gives the answer and explains the reasons so that they understand the usage.
Management does not encourage or believe in micro management. Makes employees take ownership of their responsibilities and actions. Recognizes our best performances and also provides guidance and support whenever required. Provided a good balance between work and personal life.
We are a company that is as invested in its employees as it is in its customers. Ethics, shared values, growth opportunities, trust, appreciation and purpose are the major contributors for people to stay in the organization. Our leaders openly discuss issues faced by the business from financial to operational challenges. The relationship between employees and management is based on trust, we know we can discuss any issues any time without being judged. We are a family at work and beyond.
Executive Director & CEO, Brigade Hospitality Services Limited
Asst. General Manager - HR, Brigade Hospitality Services Limited