Centum Learning Ltd.

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About The Organization

Centum Learning Ltd. is recognized among India's Great Mid-size Workplaces 2019. Every year, Great Place to Work® identifies India's 50 Great Mid-size Workplaces (with employee strength of 100 to 500) through an objective and rigorous workplace culture assessment process.

Centum Learning focuses on four key areas: Livelihood Skilling, Skills for Schools & Colleges, CSR Partnerships, and Corporate Training Solutions. With the rich legacy of the Bharti group and extensive experience of over 12 years in talent development and management space, Centum has provided customized end-to-end training solutions to 350+ corporates globally. Through its Technology-enabled Blended Learning (TeBL) methodology and use of its Learning Experience Platform (LXP) called Centum LearnPro, Centum is providing 360-degree solutions right from entry-level to leadership levels. Be it a product, process, behavioral, leadership, or experiential training, Centum specializes in providing training solutions with a direct and measurable business impact.

Company Size

302 Employees

Industry

Education & Training

Why Centum Learning Ltd. is a Great Place to Work?

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Centum Learning Ltd. has successfully created a Great Place to Work FOR ALL their employees as they have excelled on the 5 dimensions that are a hallmark of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. In a rigorous assessment process conducted by the Great Place to Work® Institute, Centum Learning Ltd. met the minimum criteria on the Trust Index© Employee Survey, on the consistency of experience across all demographics and on the Culture Audit© People Practices Framework, to clear the first level i.e. getting Great Place to Work-Certified™.

Great Place to Work® is considered the ‘Gold Standard’ in workplace culture assessment and recognition.

As a certified organization, Centum Learning Ltd. became eligible to be considered among 'India's Great Mid-size Workplaces 2019' – a list that features the 'Best of the Best’. The process of identifying India's Great Mid-size Workplaces is based purely on the assessment findings and does not involve any jury or opinion based criteria.

Culture Snapshot

Centum Learning Limited has created an integrated and well- rounded employee experience. Employees appreciate the management support and are inspired to in-turn give back to the community using one of the many CSR initiatives available. Practices such as Room for Drivers, hiring the differently-abled, Karva Chauth celebrations prove that the organization is serious about making it an inclusive place to work.

This page highlights more about the work culture of the organization, selected best people practices, the vision of the leadership and glimpses of employee life.

Read through to find out what makes Centum Learning Ltd. a Great Workplace.

Recognitions awarded by Great Place to Work^®

Click here to read more about the evaluation process.

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Great Place to Work-Certified™ from April 2019 - March 2020. Certified 2 years in a row!

India's Great Mid-size Workplaces 2019

India's Best Workplaces in Education & Training 2019

Best People Practices

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Thanking

Thank- You Cards to the Family

The CEO of Centum Learning Limited sends ‘Thank you’ cards to the families of those employees who have gone above and beyond the call of duty. This personalized appreciation card is sent to the family member thanking them for the support they have been providing to their spouse/ son or daughter, which helps the employee to concentrate and deliver exceptional results at the workplace.

The company expressed a lot of trust and belief in me while giving projects, over the years got respect and honor for the performance. Proud to bear the name on my chest "Centum Learning".

Employee Testimonial

The best thing about working with Centum Learning is the sense of ownership given to the employees who are involved in goal setting and planning activities at their respective business levels. This according to me encourages employees to take ownership of their work. For instance, it's more than 3 years I am associated with Centum as a Sales Consultant for their Corporate Business where I have been given opportunities & freedom to deliver results for my business.

Employee Testimonial

Leaders Speak

Sanjay Bahl

CEO and MD, Centum Learning Ltd.

1. What is your personal approach to making a Great Workplace?

We firmly believe that great things can be accomplished if employees bring in their best to the workplace. This happens largely when they are aligned to organizational goals as it ensures job satisfaction. For Centum, therefore, an ideal employee is not one who is solely driven by financial rewards, instead of someone who shares our organizational mission of increasing business productivity and enhancing overall employability in the country.

2. What are the top 2 benefits you see of creating a Great Workplace?

I personally hold that there is a direct connection between a satisfied workforce and an organization’s long-term success because dissatisfied employees are unlikely to satisfy clients, which in turn, impacts business adversely. I also believe that satisfied employees tend to speak well about their Company and the services it offers, making them natural brand-ambassadors, which is truly a great advantage for the space we operate in.

3. What are your top people priorities?

In terms of our priorities, I have already mentioned that we actively look for people whose personal goals and value systems are in sync with our organizational vision. Apart from that we also have a well-defined coaching and mentoring framework which focuses on building critical skills and cohesive teams. We are also consciously building a vibrant and participative work culture that looks beyond day-to-day duties and work schedules to engage employees at various different levels including soliciting their ideas for making strategic business decisions. Finally, we are trying to leverage technology to improve the efficiency and effectiveness of employees across the organization. Some of the technology-enabled engagement tools we are currently using include a bot and AI-powered assessments, apart from our very own smart learning platform - Centum LearnPro®.

4. How has your association with Great Place to Work® helped your business and strategic goals?

Our association with Great Place to Work® has been truly inspiring - being ranked with some of India’s best workplaces instils a sense of pride in all of us at Centum.

Samra Rahman

Head Human Resources, Centum Learning Ltd.

1. What can your present and potential employees be sure of from a work culture perspective in the organization?

As an organization, we follow an open-door policy; our employees are free to approach or meet our senior leadership to share concerns, ask questions or even give feedback. In addition, our CEO and his leadership team hold regular town-halls where employees are updated about business results and new initiatives. We are also committed to providing a healthy work environment and improving the overall work-life balance of our employees. With this end in mind, we organize regular health check-ups, health-related talks, and sports activities for all our employees ensuring their physical well-being is taken care of. We also provide flexible work timings to employees who have family exigencies and encourage all employees to mandatorily avail at least half of their annual leave entitlement in order to maintain a good work-life balance. Apart from these and other initiatives, we agree with a recent study according to which 94% of employees would stay longer in a Company which invests in their career development. We, therefore, provide ample learning and development opportunities to our employees.

2. What, according to you, is a people challenge your industry is facing?

Keeping our trainers abreast of the latest information in their respective fields is one of our primary challenges. However, we overcome this to a very large extent with the help of our periodic boot-camps which are extremely intensive in nature and by using our very own smart learning platform - Centum LearnPro® to update our trainers on a real-time basis.

3. How are you ensuring a consistent workplace experience FOR ALL your employees, irrespective of their role, age, gender, tenure, etc. in the organization?

Our learning and development specialists work both with the government as well as large corporate houses, delivering strategic training interventions in different languages, at a variety of locations and in different time-zones. The only constant for this diverse population is a smart technology solution that caters to their own learning needs. With over twelve years of global L&D expertise, Centum LearnPro® - our smart Learning eXperience Platform (LXP) delivers a personalized learning experience which goes well beyond a standard learning management system by integrating all four training delivery modes i.e. self-paced training, classroom training, live virtual training & MOOCs (Massive Open Online Courses), that can be delivered across multiple devices through online and offline modes with ease.

4. How has your association with Great Place to Work® helped your business and strategic goals?

Centum Learning’s meteoric rise to become one of the top players in the Training and Skill Development space is entirely due to our people. Our employees are our everyday difference-makers, the cornerstone of our growth and we are committed to fostering a culture that is worth being awarded as a Great Place. Our association with Great Place to Work® has helped add considerable brand value and increased our visibility in the L&D space. Moreover, as an employer, being a Great Place to Work® certified company has helped us attract talent for many of our key roles and has given us an edge over others as a preferred organization to work for.