People Practices and Resources to
manage in the time of COVID-19 Crisis
People Practices to manage COVID-19 crisis
Against the backdrop of the global Covid-19 outbreak, Blue Dart is working 24×7 towards mitigating potential impacts while ensuring continuity of the supply chain across the nation. Their six 757 Boeing freighters are operating day and night delivering testing kits, reagents, enzymes, medical equipment (ventilators), N95 respirators and surgical masks, gloves, & other items requisitioned by State Governments and healthcare organizations. They are continuously monitoring and responding to the various situational challenges keeping the interest of customers, employees, and community paramount. Vital updates and necessary information is being provided to their customers and employees on precautionary measures and permissible guidelines to operate safely across geographies during the lockdown.
Amway felt a strong need to create office ‘break out zones’ or ‘hang out zones’ virtually where employees can unwind and connect. Digital Workspaces @ Amway is one such platform which was created as a virtual ‘hang out’ zone for their employees. This platform has employees sharing photographs of their ‘workstations’ at home, tips on balancing housework, family and professional commitments and just a place to have a casual unfiltered conversation. Digital employee engagement programs like ‘Funtakshiri’, ‘Fastest Finger First’, ‘Throwback Thursday photo contest’ are also being run on a daily basis along with employee wellness activities like Yoga, Zumba, Aerobics and even meditation which see huge employee participation. Amway studio, a live music jamming session by employees was a big hit with musically inclined employees performing for the rest of the employees.
In such a time of crisis, it is important to find happiness in the little things and keep our spirits up. RealPage India used to have a great celebration of Ugadi each year with its employees which this year was done virtually due to the pandemic. They did not let the pomp and fervor of the festival subside. The employees shared pictures of their celebration with family and also mentioned how they celebrated the festival with minimum resources. Recipes of healthy and delectable dishes for the festival were also shared.
To keep a check on the health of all employees and take timely decisions accordingly, Aye Finance has set up Aye Health Committee (AHC) also called CART – COVID APEX RESPONSE TEAM. It comprises of department heads from different verticals since a cross-functional team can present various perspectives from employee and business end. AHC is spearheaded by Aye’s Managing Director for quick and decisive actions. The committee connects every day through video conferencing to discuss happenings in the country on the outbreak and Aye’s preparedness for the same. A health status update of employees is also shared with the AHC every day by the HR team. Any new step in these times is first discussed with AHC before getting implemented. The committee also sends regular updates on steps/initiatives taken in the fight against the virus. Every communication released to employees carries a tone of prevention without making the employees fearful.
Learning never stops. The Learning and Development team at Infiniti Retail has made remarkable efforts for keeping the Employees engaged through their Learning Management System – The Base Station App. The Learn@Home initiative for employees provides e-books, e-modules, recent trends, etc. to help employees leverage their time effectively. Videos and content on self-help and health and fitness are some other available topics under Learn@Home. The learning team also publishes work from home tips, podcasts on managing emotions during these difficult times and health tips on the Base Station App.
Roche Diagnostics India has introduced its very own online TV show: TVTalkies@Roche! The show serves as a medium to lighten the mood and bring employees together to share a personal bond. It airs every week on Monday, Wednesday and Friday. The 45-minute show hosted by their HR Head is categorized into three segments. The first being a panel discussion among their senior leaders addressing various aspects of the COVID – 19 situation and how Roche is coping along with providing optimum solutions and resources to their customers. The second and third segment is all about employees and a sneak peak into their family and homes.
As an initiative towards family engagement, this intervention by Infostretch is aimed at engaging kids at home through virtual connects. The HR Team came up with virtual connects, just for the kids of employees. They introduced Art & Craft sessions, dancing & singing, along with poetry competition & a host of other activities for kids online.
In a series of initiatives, ACCESS in its capacity has come up at the forefront to contribute to the social cause. While the whole nation is under locked down, crusaders of ACCESS have identified Neptune SHG group in Arundel Pet, Guntur district of Andhra Pradesh. As part of its Kirana project in Guntur, Andhra Pradesh, Neptune SHG group is brought to engage in preparing cotton masks in the locality and distribute them in quarantine centres, different campuses, shopkeepers and among poor people. The SHG group identified in Arundel Pet, Guntur district of Andhra Pradesh has stitched over 1000 cotton masks so far.
An initiative that Quovantis started in order to help team members combat Corona, as well as stay healthy by keeping them fit through 15-minute, team-driven exercises and mindfulness programs.
Coffee Talk Sessions
Roinet organized Coffee Talk Sessions for different regions and departments to ensure that the sales team of different regions and employees in every department were safe. This also gave them the opportunity to build a connection with the employees as they realized that due to lots of work at office they were all unable to spend time with each other and also with their families. This helped all of their colleagues to have transparent communication with each other.