India's Best Workplaces in Retail

A list of India’s Best Workplaces in the Retail sector, recognizing organizations that have created a High-Trust, High-Performance CultureTM for their employees.


Every year, more than 10,000 organizations from over 60 countries partner Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture. Great Place to Work® Institute’s methodology is recognized as rigorous and objective and is considered as the Gold Standard for defining great workplaces across businesses, academia and government organizations.

Great Place to Work® Institute invites applications from organizations in the Retail sector to be assessed and evaluated for being considered among India’s Best Workplaces in Retail. This is the 5th edition of the recognition where 26 organizations applied and Great Place to Work® identified the Top 10 organizations among India’s Best Workplaces in Retail 2021 and Top 3 organizations among e-Commerce that have successfully created a great workplace culture FOR ALL.

All these organizations underwent a rigorous assessment where they were studied through two lenses. The first lens measures the quality of employee experience through a globally validated survey instrument known as Trust Index©. The survey helps in seeking anonymous feedback from employees and carries 2/3rd weightage.

The second lens is called Culture Audit©, which is a proprietary tool of the Institute that evaluates the quality of people practices of an organization, covering the entire employee life-cycle. This carries 1/3rd weightage. The Institute undertakes a robust validation process on the data gathered through the assessment process. The cumulative score of Trust Index© and Culture Audit© determines an organization’s inclusion in India’s Best Workplaces in Retail 2021. No individual or jury has a say in who makes it to the list – only employee feedback and quality of people practices determine if an organization is a great workplace.

To apply to the Great Place to Work® study on India’s Best Workplaces 2022, click here.

Why Leaders recommend Great Place to Work® Certification?

  • Kalyan Krishnamurthy

    Chief Executive Officer,

    Flipkart Internet Private Limited

    At Flipkart, we are purpose driven and people focussed and our people are our greatest asset driving the purpose forward. The recognition of Flipkart as a Great Place to work is a validation of our people focused culture, our values where we believe in doing things the right way and the passion that Flipsters showcase to solve for India-first problems , the pride they take in making an impact for millions of Indians.

  • Abhishek Ganguly


    PUMA Sports India Pvt. Ltd.

    "External benchmarking is extremely important. Great Place to Work® assessment comes with lot of credibility on that front."

  • Avijit Mitra

    CEO & Executive Director

    Infiniti Retail Limited (Croma)

    "Receiving the Great Place to Work® recognition is a great honour and benchmarks our organization as one of the best employers, thus contributing towards its Brand Equity."

India's Best Workplaces in Retail 2021

CompanyIndustryEmployee StrengthCompany Profile
Aditya Birla Fashion & Retail LimitedRetail38310
Cinépolis India Private LimitedRetail2911
ELCA Cosmetics Private LimitedRetail388
Infiniti Retail LimitedRetail5451
Lite Bite Foods Private LimitedRetail3590
Marks and Spencer Reliance India Private LimitedRetail1911
METRO Cash & Carry India Private LimitedRetail3639
PUMA Sports India Private LimitedRetail1174
TATA Starbucks Private LimitedRetail2122
Titan Company LimitedRetail7532
bigbasket (Supermarket Grocery Supplies Private Limited)E-commerce5557
Flipkart Internet Private LimitedE-commerce12116
Myntra Designs Private LimitedE-commerce3013

Making India A Great Place to Work


Broad Industries Covered


Organizations Assessed in India


Certified Companies in India

2 Mn+

Employees Surveyed

Why build a Great Place to Work?

Organizations that create great workplace culture for their employees, perform better.

How to start building a Great Place to Work?

Our proprietary and globally validated framework is considered the Gold Standard in workplace culture assessment.

About Great Place to Work®

Great Place to Work® Institute is the Global Authority on Workplace Culture Assessment.