India's Best Workplaces in Retail

Every year, more than 10,000 organizations from over 60 countries partner Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture. Great Place to Work® Institute’s methodology is recognized as rigorous and objective and is considered as the Gold Standard for defining great workplaces across businesses, academia and government organizations.

Great Place to Work® Institute invites applications from organizations in the Retail sector to be assessed and evaluated for being considered among India’s Best Workplaces in Retail. This is the 5th edition of the recognition where 26 organizations applied and Great Place to Work® identified the Top 10 organizations among India’s Best Workplaces in Retail 2021 and Top 3 organizations among e-Commerce that have successfully created a great workplace culture FOR ALL.

All these organizations underwent a rigorous assessment where they were studied through two lenses. The first lens measures the quality of employee experience through a globally validated survey instrument known as Trust Index©. The survey helps in seeking anonymous feedback from employees and carries 2/3rd weightage.

The second lens is called Culture Audit©, which is a proprietary tool of the Institute that evaluates the quality of people practices of an organization, covering the entire employee life-cycle. This carries 1/3rd weightage. The Institute undertakes a robust validation process on the data gathered through the assessment process. The cumulative score of Trust Index© and Culture Audit© determines an organization’s inclusion in India’s Best Workplaces in Retail 2021. No individual or jury has a say in who makes it to the list – only employee feedback and quality of people practices determine if an organization is a great workplace.

To apply to the Great Place to Work® study on India’s Best Workplaces 2022, click here.