{"id":64239,"date":"2026-03-01T17:09:29","date_gmt":"2026-03-01T11:39:29","guid":{"rendered":"https:\/\/www.greatplacetowork.in\/?p=64239"},"modified":"2026-03-02T10:40:04","modified_gmt":"2026-03-02T05:10:04","slug":"how-listening-builds-dcb-bank-culture","status":"publish","type":"post","link":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-listening-builds-dcb-bank-culture\/","title":{"rendered":"How Listening Leads The Way For DCB Bank\u2019s Sustainable Culture?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"64239\" class=\"elementor elementor-64239\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b8fe367 elementor-section-content-middle equal-padding-T equal-padding-B elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b8fe367\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4136ab94\" data-id=\"4136ab94\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a9ee403 elementor-widget elementor-widget-heading\" data-id=\"7a9ee403\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How Listening Leads The Way For DCB Bank\u2019s Sustainable Culture?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-59a2a93b\" data-id=\"59a2a93b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3725d282 elementor-widget elementor-widget-image\" data-id=\"3725d282\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"251\" src=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/DCB-Bank-1024x251.png\" class=\"attachment-large size-large wp-image-58693\" alt=\"DCB-Bank\" srcset=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/DCB-Bank-1024x251.png 1024w, https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/DCB-Bank-300x73.png 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6bd5b188 equal-padding-T elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6bd5b188\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71577fd6\" data-id=\"71577fd6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d21f966 elementor-widget elementor-widget-image\" data-id=\"2d21f966\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/elementor\/thumbs\/GWGI_Red-qy23d5u8imagwlr76coake9y78wrp4xyz4l31e4xyi.png\" title=\"...\" alt=\"GWGI_Red\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f312106 elementor-widget elementor-widget-html\" data-id=\"f312106\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n    .socialicon a {\n  width: 35px;\n  height: 35px;\n  border: 1px solid #000;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 50px;\n  margin-right: 4px;\n  text-decoration: none;\n}\n.socialicon i {\n  color: #000;\n  margin: auto;\n}\n<\/style>\n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0-beta3\/css\/all.min.css\">\n<!-- AddToAny BEGIN -->\n<div class=\"a2a_kit a2a_kit_size_32 a2a_default_style socialicon\">\n\n<a class=\"a2a_button_whatsapp\"><i class=\"fab fa-whatsapp\"><\/i><\/a>\n<a class=\"a2a_button_facebook\"><i class=\"fab fa-facebook-f\"><\/i><\/a>\n<a class=\"a2a_button_twitter\"><img decoding=\"async\" src=\"https:\/\/www.greatplacetowork.in\/wp-content\/uploads\/2022\/09\/logo-with-transparent-box.svg\" class=\"w-100\" alt=\"twitter\"><\/a>\n<a class=\"a2a_button_linkedin\"><i class=\"fab fa-linkedin-in\"><\/i><\/a>\n<\/div>\n<script defer src=\"https:\/\/static.addtoany.com\/menu\/page.js\"><\/script>\n<!-- AddToAny END -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ece0b3b elementor-widget elementor-widget-heading\" data-id=\"5ece0b3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Meet  DCB Bank<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-339e9d2b elementor-widget elementor-widget-text-editor\" data-id=\"339e9d2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"text-decoration: underline; color: #000000;\"><a style=\"color: #000000; text-decoration: underline;\" href=\"https:\/\/www.greatplacetowork.in\/great\/company\/dcb-bank-limited\">VIEW COMPANY PROFILE<\/a><\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-785a6b2e  equal-padding-B elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"785a6b2e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5db529de\" data-id=\"5db529de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e283780 hrblocklist elementor-widget elementor-widget-text-editor\" data-id=\"1e283780\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"margin-bottom: 15px; font-size: 24px;\">About The Company<\/h4>\n<p style=\"margin-bottom: 16px;\"><strong>DCB Bank<\/strong> is a new generation private sector bank. It is a scheduled commercial bank regulated by the Reserve Bank of India. DCB Bank has contemporary technology and infrastructure, including state-of-the-art internet banking for personal as well as business banking customers.<\/p>\n<p style=\"margin-bottom: 16px;\">DCB Bank\u2019s business segments are Retail, micro-SME, SME, mid-Corporate, Agriculture, Commodities, Government, Public Sector, Indian Banks, Co-operative Banks, and Non-Banking Finance Companies (NBFC).<\/p>\n\n<ul>\n \t<li><strong>Employees:<\/strong> 12,000+ India based<\/li>\n \t<li><strong>Industry:<\/strong> Financial Services &amp; Insurance<\/li>\n \t<li><strong>Indian HQ:<\/strong> Mumbai<\/li>\n<\/ul>\n<strong>Great Place To Work Experience<\/strong>\n\n\u201cAt DCB Bank, we strongly believe that our employees&#8217; voices are essential to driving meaningful change. Great Place to Work has been instrumental in connecting employee feedback with management, enabling us to adapt and evolve based on our employees\u2019 needs. Being recognized by Great Place To Work reassures us that our commitment to prioritizing employee wellbeing is on the right track. We value our employees&#8217; voices as a catalyst for change and remain dedicated to actively listen, take action, and grow &#8211; together.\u201d\n\n<strong>&#8211; Ashu Rajiv Sawhney, Head-Human Resources, DCB Bank Limited<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6ac090ed\" data-id=\"6ac090ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-173ff314 elementor-widget elementor-widget-heading\" data-id=\"173ff314\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Building an Institution, Not Just a Bank<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7605e625   elementor-widget elementor-widget-heading\" data-id=\"7605e625\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Over the years, DCB Bank has grown the Balance Sheet and its network across India. An employee strength of approximately 12,000 and 457 branches, the Bank fulfils a diverse variety of banking needs of over two and a half million customers. But its true success isn\u2019t just in the numbers- it\u2019s in the culture it has meticulously woven over the years. Reinvigorating employee best practices year upon year, DCB Bank is more than a company; it has nurtured a workplace where people are valued as much as profit. Decisions and strategy weave people in its fabric of growth. This reflects a deep commitment to listening, learning, and leading by example- creating a high-trust, high-performance culture that continues to thrive.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b7b8467 content-space-B elementor-widget elementor-widget-image\" data-id=\"2b7b8467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"703\" src=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Aspire-2-1024x703.jpeg\" class=\"attachment-large size-large wp-image-58706\" alt=\"Aspire 2\" srcset=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Aspire-2-1024x703.jpeg 1024w, https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Aspire-2-300x206.jpeg 300w, https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Aspire-2.jpeg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f4a8843 elementor-widget elementor-widget-heading\" data-id=\"7f4a8843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Key Highlights<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-189e145e content-space-B elementor-widget elementor-widget-text-editor\" data-id=\"189e145e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li>Great Place To Work- Certified\u2122  for   <strong class=\"theme-text-red\">9 years<\/strong> in a row  <\/li>\n \t<li>Recognised among <strong class=\"theme-text-red\">Top 50<\/strong> in India\u2019s Best Workplaces\u2122 in BFSI 2023 and 2024<\/li>\n \t<li>Recognised among <strong class=\"theme-text-red\">Top 10 <\/strong> in India\u2019s Best Workplaces in Health &#038; Wellness 2023 and 2024<\/li>\n<li><strong class=\"theme-text-red\">17% <\/strong> increase in employees feeling actively involved in decisions that affect them<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b48002d elementor-widget elementor-widget-heading\" data-id=\"1b48002d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Laying the Foundation: Build, Develop, Care, and Engage<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-778914f4 elementor-widget elementor-widget-text-editor\" data-id=\"778914f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The people philosophy at DCB Bank rests on four pillars: <strong>Build, Develop, Care, and Engage.<\/strong> These principles guide every initiative, from onboarding to leadership development. The Bank&#8217;s leadership team believes in mastering fundamentals before aiming for excellence. The focus has been to offer employees <strong>not just jobs but careers.<\/strong> This commitment is demonstrated by the <strong class=\"theme-text-red\">11% higher positive sentiments observed on leadership development<\/strong>. Empathy forms the cornerstone of DCB Bank\u2019s culture. It is instilled through the <strong>company ethos, Empathy, Speed, and Quality (ESQ),<\/strong> which are applied to both external customers and internal teams. It is foundational to the behaviour of all at DCB Bank. Lastly, <strong>transparent and continuous communication<\/strong> runs in the DNA. One employee shares: \u201cDespite being a listed company, <em>I never had to read a newspaper to know what was happening at our Bank.<\/em>\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-571c5bac elementor-widget elementor-widget-heading\" data-id=\"571c5bac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Listening as the Culture Catalyst<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52c51b53 elementor-widget elementor-widget-text-editor\" data-id=\"52c51b53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To live up to these four pillars, DCB Bank <strong>seamlessly integrates listening mechanisms and leverages them as powerful tools for building culture and driving business growth<\/strong>. The Bank has built a dynamic ecosystem of platforms to capture employees\u2019 voices, whether through <strong>pre-scheduled discussions, open ad hoc conversations, written forums, or anonymous channels.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc2dee9 elementor-widget elementor-widget-text-editor\" data-id=\"1fc2dee9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThis holistic approach to listening ensures that:\n<ul>\n \t<li>Every voice is heard<\/li>\n \t<li>Every feedback is valued<\/li>\n \t<li>Actionable suggestions are translated into practices<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f80524f elementor-widget elementor-widget-text-editor\" data-id=\"1f80524f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tBy actively listening and embracing feedback, DCB Bank stays ahead of the curve and relevant in the ever-growing business landscape. This relentless pursuit of reinvention empowers the organisation to thrive sustainably, driven by the insights of its people.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70b07401 elementor-widget elementor-widget-heading\" data-id=\"70b07401\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Reaching Every Voice<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-498b0bc elementor-widget elementor-widget-heading\" data-id=\"498b0bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Each One Reach One: Strategic Employee Connects<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85c65af elementor-widget elementor-widget-text-editor\" data-id=\"85c65af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In 2014, amid DCB Bank\u2019s rapid expansion and teams working in silos, keeping the larger team engaged emerged as a critical challenge. Recognising the need to bridge the gap and gain deeper insights into employee sentiments, the Bank launched the transformative <em><strong>Each One Reach One (EORO)<\/strong><\/em> survey, a strategic initiative to connect with every employee at least once a year and capture their feedback. Since its launch, the practice has only evolved, with every employee engaging in a one-on-one interaction with HR, either in person or through digital channels. HR Business Partners proactively connect with their teams, fostering open dialogue on key organizational parameters.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35dfdcaa elementor-widget elementor-widget-text-editor\" data-id=\"35dfdcaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Inputs are streamlined into five key areas<\/strong>: <em>Work Environment, Teamwork, Supervisor, Career Progression, and Job Role<\/em>. What sets EORO apart is its <strong>proactive approach to action\u2014feedback is classified into Red, Amber, and Green categories,<\/strong> with immediate action taken to address concerns flagged in the red and amber zones. The<strong> insights are then meticulously analysed, shared with business leaders, and translated into targeted action plans<\/strong>, ensuring that every raised concern leads to tangible solutions and lasting impact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38ea93b8 elementor-widget elementor-widget-heading\" data-id=\"38ea93b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Impact<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc66603 elementor-widget elementor-widget-text-editor\" data-id=\"1fc66603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Amongst the significant and impactful <strong>outcomes<\/strong> of the EORO practice has been the positive <strong>influence on employee well-being and financial ease<\/strong>. Based on insights gathered, the Bank created opportunities that enabled convenient access to credit for the employees. The <strong>interest rate applicable to employee housing loans<\/strong> was suitably addressed, its affordability was made more widespread, and simultaneously, <strong>the loan amount ceiling for individuals was increased.<\/strong> Additionally, the <strong>conveyance amount limit was revised<\/strong> in response to employee inputs, further enhancing financial flexibility. Over time, DCB Bank observed the <strong class=\"theme-text-red\"> number of home loan applicants increased by almost a factor of three. <\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a54de9b elementor-widget elementor-widget-text-editor\" data-id=\"4a54de9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Another powerful testament to this listening culture was the revision of Cost To Company (CTC) bands. Through feedback received through EORO and an in-depth review of compensation structures, the organisation <strong>redefined pay bands to ensure parity and transparency<\/strong>, aligning salaries with clearly defined compensation brackets. These actions were met with overwhelming appreciation, as employees not only recognized the tangible benefits but also <strong>felt honestly heard and valued<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29395d89 elementor-widget elementor-widget-heading\" data-id=\"29395d89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">No Hierarchy in Feedback<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-105edc65 elementor-widget elementor-widget-heading\" data-id=\"105edc65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">S-PEAK: Feedback for supervisors<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fa71d39 elementor-widget elementor-widget-text-editor\" data-id=\"4fa71d39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ashu Rajiv Sawhney, Head-Human Resources at DCB Bank adds, \u201cWhile most organisations assess employees based on supervisory evaluations, DCB Bank champions a culture of fairness and transparency by <strong>giving employees an equal opportunity to share feedback about their supervisors<\/strong>. This two-way dialogue reinforces trust, accountability, and a leadership approach that genuinely supports and inspires.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25a66c3f elementor-widget elementor-widget-text-editor\" data-id=\"25a66c3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DCB Bank launched <strong>S-PEAK<\/strong>, a secure and anonymous platform, to encourage employees to share feedback without hesitation. Whether addressing workplace concerns or suggesting operational improvements, the platform is a safe haven for employees to express their thoughts. Leadership teams meticulously review inputs, ensuring every concern is acknowledged and resolved.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-500889ed content-space-B elementor-widget elementor-widget-image\" data-id=\"500889ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/SPEAK_1-1024x576.jpg\" class=\"attachment-large size-large wp-image-58707\" alt=\"SPEAK_1\" srcset=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/SPEAK_1-1024x576.jpg 1024w, https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/SPEAK_1-300x169.jpg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1efe34bf elementor-widget elementor-widget-text-editor\" data-id=\"1efe34bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>S-PEAK, <strong>a neutral-time survey<\/strong> with <strong>30 well-crafted questions<\/strong>, is administered to all employees with direct supervisors, assessing performance across <strong>seven key People Development dimensions<\/strong>: Caring and support, Training &amp; Mentoring, Communication, Delegation and Empowerment, Values, Recognition and Appreciation, and overall Support. Supervisors are categorised based on their scores: <strong>90+, 80-90, 70-80, and below 70<\/strong>. Each leader receives an <strong>individual report card<\/strong> with detailed insights, including <strong>benchmark comparisons with the bank average, year-over-year trends, and the percentage of employees reporting complete satisfaction with their supervision<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1518a49e elementor-widget elementor-widget-text-editor\" data-id=\"1518a49e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To drive continuous improvement, structured <strong>one-hour discussions<\/strong> are conducted by trained internal coaches with supervisors scoring below 90, while <strong>handholding support and targeted one-on-one coaching<\/strong> (a minimum of three sessions) are provided for those scoring <strong>below 70<\/strong>. In cases where persistent negative feedback was recorded, supervisors were transitioned to <strong>individual contributor roles<\/strong> to better align with their strengths.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb485d4 elementor-widget elementor-widget-heading\" data-id=\"bb485d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Impact<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b62e80a elementor-widget elementor-widget-text-editor\" data-id=\"1b62e80a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Out of 72 supervisors who underwent counselling and coaching sessions, S-PEAK scores of 59 supervisors <strong>showed marked improvement in their S-PEAK scores over the last year<\/strong>. This demonstrates the effective people development strategy driving sustained business success.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4291a88f elementor-widget elementor-widget-heading\" data-id=\"4291a88f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Employee is the Internal Customer<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b0012b7 elementor-widget elementor-widget-heading\" data-id=\"5b0012b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Internal C-SAT: Listening to customers through employees<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e9d5734 elementor-widget elementor-widget-text-editor\" data-id=\"5e9d5734\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the service industry, customer satisfaction reigns supreme- and DCB Bank extends the same commitment to its internal customers. The Bank keeps its ears close to the ground to reinforce this culture of service. It established a <strong>structured practice of listening and learning<\/strong> through the <strong>Internal ESQ Survey<\/strong>, which became the barometer to <strong>assess the inter-function services<\/strong> given the ESQ framework. The feedback helps the teams bring in innovation to internalize the service philosophy and <strong>offer a unified experience as \u2018One Bank.<\/strong>\u2019 The parameters assessed in the Internal ESQ Survey are \u2013 Empathy, Overall support, Process Improvement, Quality of Solution, Quality of Staff, Speed \u2013 Resolution Time, Collaboration, Respect for each other, and Celebrating each others\u2019 Wins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29b83f08 elementor-widget elementor-widget-heading\" data-id=\"29b83f08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Impact<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-562450c3 elementor-widget elementor-widget-text-editor\" data-id=\"562450c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Over the decade, the Bank has seen a <strong>consistent improvement in the ESQ scores<\/strong>, with a bank-wide score soaring from <strong>77% to 90% in 2024<\/strong>. Year after year, <strong>functional teams analyse the scores, engage in focused discussions, and develop action plans<\/strong> to raise the bar continuously. ESQ Scores are published for the functions, and focus groups are conducted to build action plans as the teams strive to improve their scores. The Bank celebrates service excellence by honoring the <strong>Best Service Team<\/strong> at its annual <strong>Movers &amp; Shakers Awards<\/strong> and recognizing exceptional individuals as <strong>ESQ Stars-<\/strong> inspiring their peers and setting new benchmarks. Through the quarterly <strong>ESQuire newsletter<\/strong>, stories of outstanding service are shared, encouraging a culture of excellence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c18498 elementor-widget elementor-widget-text-editor\" data-id=\"38c18498\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This relentless pursuit of excellence has not only enhanced service levels internally but has also translated into <strong>a superior experience for its customers.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c9c47e elementor-widget elementor-widget-image\" data-id=\"6c9c47e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Best-Service-Team-ESQ-1024x683.jpg\" class=\"attachment-large size-large wp-image-58705\" alt=\"Best Service Team - ESQ\" srcset=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Best-Service-Team-ESQ-1024x683.jpg 1024w, https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Best-Service-Team-ESQ-300x200.jpg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35bd2677 elementor-widget elementor-widget-heading\" data-id=\"35bd2677\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Listening as a Strategic Advantage: Powered by Great Place To Work<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5244c66c elementor-widget elementor-widget-text-editor\" data-id=\"5244c66c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DCB Bank has transformed feedback into a<strong> strategic asset<\/strong>, driving continuous improvement and business decisions. By integrating <strong>internal ESQ scores, S-PEAK scores, and C-SAT scores<\/strong>, alongside insights from the <strong>Great Place To Work Trust Index\u2122 Survey<\/strong>, the bank ensures that every feedback channel fuels meaningful action.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cc05a2a elementor-widget elementor-widget-text-editor\" data-id=\"2cc05a2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Great Place To Work insights <strong>strengthen decision-making<\/strong>, empowering leaders to act on what matters most. Rather than a one-size-fits-all approach, the Bank <strong>tailors strategies for each business unit<\/strong>. For example, when IT and Operations teams expressed lower engagement, <strong>dedicated Friday engagement activities<\/strong> were introduced to enhance connection and well-being.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c2bd858 elementor-widget elementor-widget-text-editor\" data-id=\"4c2bd858\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This <strong>data-driven, employee-centric approach<\/strong>, backed by <strong>insights<\/strong>, enables DCB Bank to evolve continuously, creating a workplace where employees feel heard, valued, and engaged, ultimately enhancing both <strong>people experience and business performance.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-468cc27e content-space-B elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"468cc27e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f52e046\" data-id=\"4f52e046\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5039632b elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5039632b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1258396a\" data-id=\"1258396a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d9f00a8 elementor-widget elementor-widget-image\" data-id=\"7d9f00a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"856\" height=\"1418\" src=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Ashu-Sawhney_Picture-e1746510480620.jpg\" class=\"attachment-full size-full wp-image-58708\" alt=\"Ashu Sawhney_Picture\" srcset=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Ashu-Sawhney_Picture-e1746510480620.jpg 856w, https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Ashu-Sawhney_Picture-e1746510480620-181x300.jpg 181w, https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Ashu-Sawhney_Picture-e1746510480620-618x1024.jpg 618w, https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/04\/Ashu-Sawhney_Picture-e1746510480620-768x1272.jpg 768w\" sizes=\"(max-width: 856px) 100vw, 856px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3fc09913\" data-id=\"3fc09913\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-329ab042 elementor-blockquote--skin-clean elementor-widget elementor-widget-blockquote\" data-id=\"329ab042\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u201cDCB Bank's commitment to fostering a culture of listening is further reinforced by its reliance on Great Place To Work as the gold standard for measuring trust. The Trust Index\u2122, Great Place To Work\u2019s globally recognized tool, serves as an unbiased, external benchmark that validates the Bank\u2019s continuous efforts to strengthen workplace culture.\n<br> \nThe demographic cuts make the insights extremely helpful, allowing us to identify which cohorts need more attention. The survey\u2019s structured dimensions help us measure what truly matters- giving us an objective way to hear our employees. Most importantly, these insights help us appreciate the year-round efforts of our leaders and teams, reinforcing that every action we take contributes to building a high-trust, high-performance culture.\n<br> \nAs an authoritative global partner in workplace culture, Great Place To Work continues to be DCB Bank\u2019s trusted ally, providing deep insights that shape our journey toward excellence.\u201d\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\"><strong>Ashu Rajiv Sawhney,<\/strong> Head- Human Resources at DCB Bank<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-695c162b equal-padding-B elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"695c162b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f52bdb8\" data-id=\"f52bdb8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f6059c\" data-id=\"7f6059c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44e92751 elementor-widget elementor-widget-heading\" data-id=\"44e92751\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Author<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3872d263 elementor-widget elementor-widget-heading\" data-id=\"3872d263\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><strong>Shambhavi Agrawal, <\/strong> Senior Consultant, Great Place To Work India<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-15b8cf95 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15b8cf95\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-727aa03f\" data-id=\"727aa03f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b6b634a elementor-widget elementor-widget-text-editor\" data-id=\"6b6b634a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Transformed your workplace culture with insights provided by Great Place To Work? We want to hear all about it! Share your organization&#8217;s journey, challenges, and triumphs by emailing us at <a href=\"mailto:in_researchandinsights@greatplacetowork.com\">in_researchandinsights@greatplacetowork.com<\/a>. Your story can inspire others to create exceptional workplaces.\u00a0<\/p><p>Tell your story. Join the movement. Let\u2019s make<b><i> every place become a great place to work for all.<\/i><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How Listening Leads The Way For DCB Bank\u2019s Sustainable Culture? Meet DCB Bank VIEW COMPANY PROFILE About The Company DCB Bank is a new generation private sector bank. It is a scheduled commercial bank regulated by the Reserve Bank of India. DCB Bank has contemporary technology and infrastructure, including state-of-the-art internet banking for personal as <a href=\"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-listening-builds-dcb-bank-culture\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  How Listening Leads The Way For DCB Bank\u2019s Sustainable Culture?<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":60009,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[177],"tags":[],"class_list":["post-64239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casestudies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Listening Leads The Way For DCB Bank\u2019s Sustainable Culture? - Great Place to Work<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Listening Leads The Way For DCB Bank\u2019s Sustainable Culture? - Great Place to Work\" \/>\n<meta property=\"og:description\" content=\"How Listening Leads The Way For DCB Bank\u2019s Sustainable Culture? 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