{"id":64266,"date":"2026-03-01T17:06:21","date_gmt":"2026-03-01T11:36:21","guid":{"rendered":"https:\/\/www.greatplacetowork.in\/?p=64266"},"modified":"2026-03-02T10:40:30","modified_gmt":"2026-03-02T05:10:30","slug":"how-synchrony-builds-thriving-culture","status":"publish","type":"post","link":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/","title":{"rendered":"Championing Culture: How Synchrony Crafts a Thriving Work Environment"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"64266\" class=\"elementor elementor-64266\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1965009e elementor-section-content-middle equal-padding-T equal-padding-B elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1965009e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3519e678\" data-id=\"3519e678\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-323a3ec6 elementor-widget elementor-widget-heading\" data-id=\"323a3ec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Championing Culture: How Synchrony Crafts a Thriving Work Environment<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-22b64f3c\" data-id=\"22b64f3c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21c0e231 elementor-widget elementor-widget-image\" data-id=\"21c0e231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"219\" src=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2024\/10\/3149-Synchrony-International-Services-Pvt.-Ltd-1024x219.png\" class=\"attachment-large size-large wp-image-53847\" alt=\"3149-Synchrony-International-Services-Pvt.-Ltd\" srcset=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2024\/10\/3149-Synchrony-International-Services-Pvt.-Ltd-1024x219.png 1024w, https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2024\/10\/3149-Synchrony-International-Services-Pvt.-Ltd-300x64.png 300w, https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2024\/10\/3149-Synchrony-International-Services-Pvt.-Ltd.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6fedbbfd equal-padding-T elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fedbbfd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-109777e9\" data-id=\"109777e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cef3e00 elementor-widget elementor-widget-image\" data-id=\"5cef3e00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/elementor\/thumbs\/GWGI_Red-qy23d5u8imagwlr76coake9y78wrp4xyz4l31e4xyi.png\" title=\"...\" alt=\"GWGI_Red\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75c011d4 elementor-widget elementor-widget-html\" data-id=\"75c011d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n    .socialicon a {\n  width: 35px;\n  height: 35px;\n  border: 1px solid #000;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 50px;\n  margin-right: 4px;\n  text-decoration: none;\n}\n.socialicon i {\n  color: #000;\n  margin: auto;\n}\n<\/style>\n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0-beta3\/css\/all.min.css\">\n<!-- AddToAny BEGIN -->\n<div class=\"a2a_kit a2a_kit_size_32 a2a_default_style socialicon\">\n\n<a class=\"a2a_button_whatsapp\"><i class=\"fab fa-whatsapp\"><\/i><\/a>\n<a class=\"a2a_button_facebook\"><i class=\"fab fa-facebook-f\"><\/i><\/a>\n<a class=\"a2a_button_twitter\"><img decoding=\"async\" src=\"https:\/\/www.greatplacetowork.in\/wp-content\/uploads\/2022\/09\/logo-with-transparent-box.svg\" class=\"w-100\" alt=\"twitter\"><\/a>\n<a class=\"a2a_button_linkedin\"><i class=\"fab fa-linkedin-in\"><\/i><\/a>\n<\/div>\n<script defer src=\"https:\/\/static.addtoany.com\/menu\/page.js\"><\/script>\n<!-- AddToAny END -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c44e05 elementor-widget elementor-widget-heading\" data-id=\"3c44e05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Meet  Synchrony<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f8a9f38 elementor-widget elementor-widget-text-editor\" data-id=\"3f8a9f38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline; color: #000000;\"><a style=\"color: #000000; text-decoration: underline;\" href=\"https:\/\/www.greatplacetowork.in\/great\/company\/synchrony-international-services-private-limited\">VIEW COMPANY PROFILE<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6eda5b01  equal-padding-B elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6eda5b01\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7e329548\" data-id=\"7e329548\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39e74a7e hrblocklist elementor-widget elementor-widget-text-editor\" data-id=\"39e74a7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"margin-bottom: 15px; font-size: 24px;\">About The Company<\/h4><p style=\"margin-bottom: 16px;\"><strong>Synchrony (NYSE: SYF)<\/strong> is a leading consumer financial services company offering a comprehensive suite of digitally enabled products. Partnering with retailers, merchants, manufacturers, and healthcare providers, Synchrony connects industries like digital, health and wellness, auto, home, and more. With diverse financing solutions and innovative digital tools, it delivers seamless, omnichannel experiences tailored to partners\u2019 and consumers\u2019 unique needs.<\/p><ul><li><strong>Employees:<\/strong>5200+ India &#8211; based Employees<\/li><li><strong>Industry:<\/strong> Financial Services &amp; Insurance<\/li><\/ul><h4 style=\"margin-bottom: 15px; font-size: 24px;\">Journey with Great Place To Work India<\/h4><p style=\"text-align: left;\">\u201cAt Synchrony, we believe in the power of listening and asking the right questions to truly understand the needs of our people. Our partnership with Great Place to Work stems from our shared commitment to fostering trust, collaboration, and a culture where every employee feels valued. Great Place To Work\u2019s Trust Index provides a clear and insightful framework that not only validates the great work we are doing but also pinpoints areas where we can grow. This alignment of values and the actionable feedback we gain from Great Place To Work, have been instrumental in shaping our workplace into one where employees thrive and feel empowered to succeed.&#8221;<\/p><p style=\"text-align: left;\"><strong>&#8211; By Gaurav Sehgal, Senior Vice President of Human Resources \u2014 Asia at Synchrony <\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2e15c112\" data-id=\"2e15c112\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-276a75a   elementor-widget elementor-widget-heading\" data-id=\"276a75a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Synchrony\u2019s journey as a Great Place to Work has been marked by consistency and excellence. In 2024, the company was ranked  <strong class=\"theme-text-red\">#2 among India\u2019s Best Companies to Work For <\/strong>  by Great Place To Work. It was also recognized among the <strong>Top 50 for India\u2019s Best Workplaces for Building a Culture of Innovation<\/strong>. These accolades reflect the company's commitment to fostering an inclusive and empowering workplace for all.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbb062e content-space-B elementor-widget elementor-widget-heading\" data-id=\"cbb062e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Everything Synchrony does is anchored in its core values\u2014being Honest, Passionate, Caring, Responsible, Bold, and Driven\u2014and is designed to add value to the lives of its employees. Its values and leadership contribute to co-creating a great working environment, driving success for its business, customers, and community.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78d8341 elementor-widget elementor-widget-heading\" data-id=\"78d8341\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Key Highlights:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fd01dcc content-space-B elementor-widget elementor-widget-heading\" data-id=\"5fd01dcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Synchrony takes bold action to collaboratively design an employee experience anchored in trust, support, and empowerment. This is achieved by actively listening to understand employees\u2019 needs and engaging at all levels of the organization. By creating a cycle of honest feedback that includes all perspectives, Synchrony fosters an environment of continuous improvement and transparency. Employees value their involvement in shaping the company\u2019s culture and workplace environment.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14ffd99c content-space-B elementor-widget elementor-widget-text-editor\" data-id=\"14ffd99c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li>Great Place To Work- Certified\u2122 for <strong class=\"theme-text-red\">8<\/strong> years in a row<\/li>\n \t<li><strong class=\"theme-text-red\">94%<\/strong> of employees consistently participate in the Trust Index survey<\/li>\n \t<li><strong class=\"theme-text-red\">93%<\/strong> of employees say that they make a difference in the company<\/li>\n \t<li><strong class=\"theme-text-red\">95%<\/strong> of employees want to work in Synchrony for a long time<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d737e11 elementor-widget elementor-widget-heading\" data-id=\"5d737e11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Here are key people initiatives that shape an inclusive great place to work for all at Synchrony:   <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18e67ace elementor-widget elementor-widget-heading\" data-id=\"18e67ace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Empowering Choice and Well-Being<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b48d35d elementor-widget elementor-widget-text-editor\" data-id=\"5b48d35d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At Synchrony, flexibility is not just a policy but a way of life. The company\u2019s &#8220;Bold&#8221; value is reflected in the flexibility it offers to all employees. It is committed to helping employees achieve a better balance in their overall well-being by maintaining flexibility as a core element of its work culture, as demonstrated through its <strong>100% Work-from-Home Flexibility for All.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1239be10 elementor-widget elementor-widget-text-editor\" data-id=\"1239be10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Synchrony\u2019s work strategy has been anchored around flexibility and choice, with all employees in India being able to continue working from home across Synchrony\u2019s five Regional Engagement Hubs. <strong>Regional Engagement Hubs<\/strong> are established in Hyderabad, Delhi NCR, Kolkata, Bengaluru, and Pune to encourage collaboration while maintaining flexibility. Synchrony\u2019s primary goal is to enable continued transparency and open dialogue among all leaders and colleagues. <strong>97%<\/strong> of its workforce believes that the way of working provides them with the flexibility they need.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa8e4e0 elementor-widget elementor-widget-heading\" data-id=\"aa8e4e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. People First Approach to Leadership Style<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-683dbeae elementor-widget elementor-widget-text-editor\" data-id=\"683dbeae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2018<strong>Caring<\/strong>\u2019 (one of Synchrony\u2019s Values) &#8211; <strong>Synchrony believes people matter<\/strong>. To align with the needs and preferences of its employees, Synchrony crafts policies and benefits based on feedback and market insights. Synchrony conducts regular feedback sessions and roundtables, welcoming suggestions to enhance employees\u2019 wellbeing and experience. Based on the continuous insights and learnings received, new programs have been crafted while also evolving existing programs and benefits. Through feedback, Synchrony introduced an enhancement to a specific benefit through <strong>paid parental leave for non-birthing parents,<\/strong> which provides up to <strong>12 weeks of paid leave.<\/strong> The enhanced benefit also covers<strong> paid care leaves of 2 weeks<\/strong> to support their partners in a time of need<strong> on account of miscarriage, stillbirth, or medical termination of pregnancy<\/strong>. Synchrony listens to feedback and evaluates what is right for its people as it takes the next step toward their overall health and wellness.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-574370ef elementor-widget elementor-widget-text-editor\" data-id=\"574370ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It constantly asks questions and actively listens to what employees must tell them. Leaders engage with employees through initiatives such as &#8220;<strong>Ask Us Anything<\/strong>&#8221; sessions, where employees can directly interact with leadership, as well as <strong>Town Halls<\/strong>, monthly <strong>Connection Days<\/strong> for in-person engagement, and <strong>Casual Coffee Conversations<\/strong> with leaders. It is a relationship built on trust. Synchrony\u2019s people know their voices count. It is a constant dialogue\u2014a key contributing factor to tremendous employee engagement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-363c6e40 content-space-B elementor-widget elementor-widget-image\" data-id=\"363c6e40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/02\/People-First-Approach-to-Leadership-Style-carying-image.jpg\" title=\"...\" alt=\"People First Approach to Leadership Style carying\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28ec6fba elementor-widget elementor-widget-heading\" data-id=\"28ec6fba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Promoting Connections through Inclusion <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d9c7450 elementor-widget elementor-widget-text-editor\" data-id=\"3d9c7450\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Synchrony provides various platforms for employees to promote connections, support, and growth. The company continuously strives to create an inclusive workplace where every <strong>individual feels valued and empowered, and collectively address the challenges and opportunities often faced in solidarity.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eadd2e7 elementor-widget elementor-widget-text-editor\" data-id=\"eadd2e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSynchrony\u2019s ERGs bring the 5 Cs (Career, Culture, Community, Communication, and Continual Learning) to life by empowering employees to build awareness and take action both within the organization and in the community. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67600b5c elementor-widget elementor-widget-heading\" data-id=\"67600b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Employee Engagement: The Cornerstone of Synchrony\u2019s Success<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fe5ef25 elementor-widget elementor-widget-text-editor\" data-id=\"6fe5ef25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAt Synchrony, employee engagement is not just a metric\u2014it is a philosophy that defines how the company builds meaningful connections within its workforce. Its commitment to fostering trust, support, and empowerment ensures that employees feel heard, valued, and inspired.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48e9628d elementor-widget elementor-widget-text-editor\" data-id=\"48e9628d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Synchrony actively engages employees through a variety of initiatives, including <strong>connection day<\/strong> events, <strong>leadership sessions<\/strong>, and <strong>roundtable discussions<\/strong> that promote transparency and open dialogue. <strong>Regular pulse surveys<\/strong> and <strong>feedback mechanisms<\/strong> support tailoring initiatives that resonate with people, ensuring the workplace evolves to meet their needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62d83b1e content-space-B elementor-widget elementor-widget-text-editor\" data-id=\"62d83b1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThis relentless focus on employee engagement has resulted in exceptional participation rates and a culture where individuals feel deeply connected to its mission and values. The high engagement scores underscore Synchrony\u2019s belief that when employees are empowered and engaged, they drive innovation, collaboration, and business success.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-395ec447 content-space-B elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"395ec447\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6f546aba\" data-id=\"6f546aba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7cabac25 elementor-blockquote--skin-clean elementor-widget elementor-widget-blockquote\" data-id=\"7cabac25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\"At Synchrony, a workplace for all is not just a goal\u2014it\u2019s an ongoing commitment that reflects in every aspect of our organization. Our initiatives underscore our belief that empowering all and fostering inclusive hiring practices lead to stronger teams and better outcomes. We\u2019re proud of the progress we\u2019ve made and remain steadfast in our journey toward creating a more equitable workplace.\"\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\"><strong>Kripa Krishnamoorthy, Senior Vice President, Talent Strategy - Asia, Synchrony<\/strong><\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ef110ef equal-padding-B elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ef110ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5f3d21d8\" data-id=\"5f3d21d8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1edcfc0\" data-id=\"1edcfc0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3cafdf31 elementor-widget elementor-widget-heading\" data-id=\"3cafdf31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">THE GREAT TRANSFORMATION<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b35865b   elementor-widget elementor-widget-text-editor\" data-id=\"1b35865b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIn 2023, Synchrony announced its participation in \u201cThe Great Transformation,\u201d a multi-year research initiative in partnership with Great Place to Work\u00ae. In it, 11 organizations- each chosen for their commitment to creating more equitable and innovative workplaces- participate in specific pilot programs designed to unlock greater inclusion, resilience, and agility at work. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72dd9ede elementor-widget elementor-widget-text-editor\" data-id=\"72dd9ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSynchrony is testing a new approach to executive leadership development to enhance the employee experience. Synchrony has invested in its top leaders to further hone leadership behaviours like candor, empathy, and accountability to improve individual and team performance. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29100160 content-space-B elementor-widget elementor-widget-text-editor\" data-id=\"29100160\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNew leadership assessment tools are being used to solicit constructive feedback from leaders\u2019 peers and employees. In addition, questions focused on leadership and support have been added to Synchrony\u2019s employee pulse surveys. Catering to over 100 leaders, Synchrony\u2019s Vice President Leadership Experience in India is an immersive experience on generating the mindset shifts and behaviours needed to accelerate individual and team performance. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1275eca7 elementor-widget elementor-widget-heading\" data-id=\"1275eca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Way Forward<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bb81d77 content-space-B elementor-widget elementor-widget-text-editor\" data-id=\"4bb81d77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAt Synchrony, people take bold action- especially when it comes to supporting the people who power the business. It continues to take a human-centered approach to showing up for and investing in its employees to set them up for success at work and in life. When employees succeed, Synchrony\u2019s customers, partners, and communities succeed.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f91663e elementor-widget elementor-widget-heading\" data-id=\"3f91663e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Author<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a62c7ea elementor-widget elementor-widget-heading\" data-id=\"2a62c7ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><strong>Ruchitha Geebu,<\/strong> Manager- Communications and Brand at Synchrony<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-eee89e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eee89e9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7aa1d6a8\" data-id=\"7aa1d6a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59b86080 elementor-widget elementor-widget-text-editor\" data-id=\"59b86080\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Transformed your workplace culture with insights provided by Great Place To Work? We want to hear all about it! Share your organization&#8217;s journey, challenges, and triumphs by emailing us at <a href=\"mailto:in_researchandinsights@greatplacetowork.com\">in_researchandinsights@greatplacetowork.com<\/a>. Your story can inspire others to create exceptional workplaces.\u00a0<\/p><p>Tell your story. Join the movement. Let\u2019s make<b><i> every place become a great place to work for all.<\/i><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Championing Culture: How Synchrony Crafts a Thriving Work Environment Meet Synchrony VIEW COMPANY PROFILE About The Company Synchrony (NYSE: SYF) is a leading consumer financial services company offering a comprehensive suite of digitally enabled products. Partnering with retailers, merchants, manufacturers, and healthcare providers, Synchrony connects industries like digital, health and wellness, auto, home, and more. <a href=\"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Championing Culture: How Synchrony Crafts a Thriving Work Environment<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":58431,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[177],"tags":[],"class_list":["post-64266","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casestudies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Championing Culture: How Synchrony Crafts a Thriving Work Environment - Great Place to Work<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Championing Culture: How Synchrony Crafts a Thriving Work Environment - Great Place to Work\" \/>\n<meta property=\"og:description\" content=\"Championing Culture: How Synchrony Crafts a Thriving Work Environment Meet Synchrony VIEW COMPANY PROFILE About The Company Synchrony (NYSE: SYF) is a leading consumer financial services company offering a comprehensive suite of digitally enabled products. Partnering with retailers, merchants, manufacturers, and healthcare providers, Synchrony connects industries like digital, health and wellness, auto, home, and more. ... Championing Culture: How Synchrony Crafts a Thriving Work Environment\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/\" \/>\n<meta property=\"og:site_name\" content=\"Great Place to Work\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GREATPLACETOWORKINSTITUTEINDIA\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-01T11:36:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-02T05:10:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/03\/Synchrony-Blog-Banner.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Naren Verma\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@gptw_india\" \/>\n<meta name=\"twitter:site\" content=\"@gptw_india\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Naren Verma\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/\"},\"author\":{\"name\":\"Naren Verma\",\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/#\\\/schema\\\/person\\\/98b8363e0df7e3b9c0bb76e716687481\"},\"headline\":\"Championing Culture: How Synchrony Crafts a Thriving Work Environment\",\"datePublished\":\"2026-03-01T11:36:21+00:00\",\"dateModified\":\"2026-03-02T05:10:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/\"},\"wordCount\":1414,\"publisher\":{\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Synchrony-Blog-Banner.jpg\",\"articleSection\":[\"Case Studies\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/\",\"url\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/\",\"name\":\"Championing Culture: How Synchrony Crafts a Thriving Work Environment - Great Place to Work\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Synchrony-Blog-Banner.jpg\",\"datePublished\":\"2026-03-01T11:36:21+00:00\",\"dateModified\":\"2026-03-02T05:10:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Synchrony-Blog-Banner.jpg\",\"contentUrl\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/Synchrony-Blog-Banner.jpg\",\"width\":800,\"height\":600,\"caption\":\"Synchrony banner\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/casestudies\\\/how-synchrony-builds-thriving-culture\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"HOME\",\"item\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case Studies\",\"item\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/category\\\/casestudies\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Championing Culture: How Synchrony Crafts a Thriving Work Environment\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/#website\",\"url\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/\",\"name\":\"Great Place To Work\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/#organization\",\"name\":\"Great Place To Work\",\"url\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.greatplacetowork.in\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/GPTW-Corporate-logo-1-2048x2048-1.png\",\"contentUrl\":\"https:\\\/\\\/www.greatplacetowork.in\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/GPTW-Corporate-logo-1-2048x2048-1.png\",\"width\":2048,\"height\":2048,\"caption\":\"Great Place To Work\"},\"image\":{\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/GREATPLACETOWORKINSTITUTEINDIA\\\/\",\"https:\\\/\\\/x.com\\\/gptw_india\",\"https:\\\/\\\/www.linkedin.com\\\/school\\\/great-place-to-work-institute-india\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/GPTWIndia\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/#\\\/schema\\\/person\\\/98b8363e0df7e3b9c0bb76e716687481\",\"name\":\"Naren Verma\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0cf75a37e598cc9f7555da3048ac026a58297bb36227ae188bf0ee7d8576f801?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0cf75a37e598cc9f7555da3048ac026a58297bb36227ae188bf0ee7d8576f801?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0cf75a37e598cc9f7555da3048ac026a58297bb36227ae188bf0ee7d8576f801?s=96&d=mm&r=g\",\"caption\":\"Naren Verma\"},\"url\":\"https:\\\/\\\/www.greatplacetowork.in\\\/web\\\/resources\\\/author\\\/naren\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Championing Culture: How Synchrony Crafts a Thriving Work Environment - Great Place to Work","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_GB","og_type":"article","og_title":"Championing Culture: How Synchrony Crafts a Thriving Work Environment - Great Place to Work","og_description":"Championing Culture: How Synchrony Crafts a Thriving Work Environment Meet Synchrony VIEW COMPANY PROFILE About The Company Synchrony (NYSE: SYF) is a leading consumer financial services company offering a comprehensive suite of digitally enabled products. Partnering with retailers, merchants, manufacturers, and healthcare providers, Synchrony connects industries like digital, health and wellness, auto, home, and more. ... Championing Culture: How Synchrony Crafts a Thriving Work Environment","og_url":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/","og_site_name":"Great Place to Work","article_publisher":"https:\/\/www.facebook.com\/GREATPLACETOWORKINSTITUTEINDIA\/","article_published_time":"2026-03-01T11:36:21+00:00","article_modified_time":"2026-03-02T05:10:30+00:00","og_image":[{"width":800,"height":600,"url":"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/03\/Synchrony-Blog-Banner.jpg","type":"image\/jpeg"}],"author":"Naren Verma","twitter_card":"summary_large_image","twitter_creator":"@gptw_india","twitter_site":"@gptw_india","twitter_misc":{"Written by":"Naren Verma","Estimated reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/#article","isPartOf":{"@id":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/"},"author":{"name":"Naren Verma","@id":"https:\/\/www.greatplacetowork.in\/web\/#\/schema\/person\/98b8363e0df7e3b9c0bb76e716687481"},"headline":"Championing Culture: How Synchrony Crafts a Thriving Work Environment","datePublished":"2026-03-01T11:36:21+00:00","dateModified":"2026-03-02T05:10:30+00:00","mainEntityOfPage":{"@id":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/"},"wordCount":1414,"publisher":{"@id":"https:\/\/www.greatplacetowork.in\/web\/#organization"},"image":{"@id":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/#primaryimage"},"thumbnailUrl":"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/03\/Synchrony-Blog-Banner.jpg","articleSection":["Case Studies"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/","url":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/","name":"Championing Culture: How Synchrony Crafts a Thriving Work Environment - Great Place to Work","isPartOf":{"@id":"https:\/\/www.greatplacetowork.in\/web\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/#primaryimage"},"image":{"@id":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/#primaryimage"},"thumbnailUrl":"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/03\/Synchrony-Blog-Banner.jpg","datePublished":"2026-03-01T11:36:21+00:00","dateModified":"2026-03-02T05:10:30+00:00","breadcrumb":{"@id":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/#primaryimage","url":"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/03\/Synchrony-Blog-Banner.jpg","contentUrl":"https:\/\/www.greatplacetowork.in\/web\/wp-content\/uploads\/2025\/03\/Synchrony-Blog-Banner.jpg","width":800,"height":600,"caption":"Synchrony banner"},{"@type":"BreadcrumbList","@id":"https:\/\/www.greatplacetowork.in\/web\/resources\/casestudies\/how-synchrony-builds-thriving-culture\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"HOME","item":"https:\/\/www.greatplacetowork.in\/web\/"},{"@type":"ListItem","position":2,"name":"Case Studies","item":"https:\/\/www.greatplacetowork.in\/web\/resources\/category\/casestudies\/"},{"@type":"ListItem","position":3,"name":"Championing Culture: How Synchrony Crafts a Thriving Work Environment"}]},{"@type":"WebSite","@id":"https:\/\/www.greatplacetowork.in\/web\/#website","url":"https:\/\/www.greatplacetowork.in\/web\/","name":"Great Place To Work","description":"","publisher":{"@id":"https:\/\/www.greatplacetowork.in\/web\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.greatplacetowork.in\/web\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.greatplacetowork.in\/web\/#organization","name":"Great Place To Work","url":"https:\/\/www.greatplacetowork.in\/web\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.greatplacetowork.in\/web\/#\/schema\/logo\/image\/","url":"https:\/\/www.greatplacetowork.in\/wp-content\/uploads\/2023\/06\/GPTW-Corporate-logo-1-2048x2048-1.png","contentUrl":"https:\/\/www.greatplacetowork.in\/wp-content\/uploads\/2023\/06\/GPTW-Corporate-logo-1-2048x2048-1.png","width":2048,"height":2048,"caption":"Great Place To Work"},"image":{"@id":"https:\/\/www.greatplacetowork.in\/web\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/GREATPLACETOWORKINSTITUTEINDIA\/","https:\/\/x.com\/gptw_india","https:\/\/www.linkedin.com\/school\/great-place-to-work-institute-india\/","https:\/\/www.youtube.com\/user\/GPTWIndia\/"]},{"@type":"Person","@id":"https:\/\/www.greatplacetowork.in\/web\/#\/schema\/person\/98b8363e0df7e3b9c0bb76e716687481","name":"Naren Verma","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/0cf75a37e598cc9f7555da3048ac026a58297bb36227ae188bf0ee7d8576f801?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/0cf75a37e598cc9f7555da3048ac026a58297bb36227ae188bf0ee7d8576f801?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0cf75a37e598cc9f7555da3048ac026a58297bb36227ae188bf0ee7d8576f801?s=96&d=mm&r=g","caption":"Naren Verma"},"url":"https:\/\/www.greatplacetowork.in\/web\/resources\/author\/naren\/"}]}},"_links":{"self":[{"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/posts\/64266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/comments?post=64266"}],"version-history":[{"count":10,"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/posts\/64266\/revisions"}],"predecessor-version":[{"id":64379,"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/posts\/64266\/revisions\/64379"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/media\/58431"}],"wp:attachment":[{"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/media?parent=64266"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/categories?post=64266"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greatplacetowork.in\/web\/wp-json\/wp\/v2\/tags?post=64266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}