[24]7.ai is a Great Place to Work-Certified™ organization. The company has created a Great Place to Work FOR ALL their employees by excelling on the 5 dimensions of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie. Every year, Great Place to Work® identifies India's 100 Best Companies to Work For (with employee strength more than 500) through an objective and rigorous workplace culture assessment process.
Using artificial intelligence and machine learning to understand consumer intent, [24]7’s technology helps companies create a personalized, predictive, and effortless customer experience across all channels. Developing employees through multiple trainings and programs cutting across various groups and levels remains a continued focus for [24]7.ai. The company places employees at the center of what it does, which is reflected in the multiple employee-friendly policies that ensure an inspiring, celebratory, balanced and a supportive work culture. [24]7.ai has created an inclusive work environment as reflected in various initiatives for diverse groups of employees. In addition to this, the company recognizes the efforts and contribution of its employees through multiple spot and structured appreciation avenues. Overall, avenues across all the areas reflect a people pro culture.
Some of the Best People Practices and Initiatives at [24]7.ai include -
Reverse Mentoring by Young Employees:
It is an aspirational league of young high potential Millennials, who are hand-picked to reverse mentor senior leaders of the organization on strategic initiatives/projects, for the period of a year. Some unique elements of this program are - alignment with a few key Transformation projects for the organization for the year, ‘Young Mentor’ branded apparel which they wear for important occasions at work, with an immense sense pride and accomplishment, opportunity to be part of and present at critical meetings concerning the project/initiative in Board Rooms, opportunity to work as partners and Mentors with senior leaders.
HUM Premier League (HPL) Awards:
HPL was launched with a vision to transform ‘Engagement’. It consists of a series of 8 competitive events (cultural, sports, art) and each of the process/function/department have 1 team representation in each of the events. While employees have an amazing experience in participating/representing their teams at the HPL events, a special HPL Awards Night is organisaed where the winning teams win custom-made HPL trophies.
While the other award categories recognize performance at work, this is a unique way of appreciating the employees for their talent and passion at an all India level and thanking them for making [24]7.ai a great place to work.