Alorica is a global leader in customer experience solutions, providing tech-enabled services for some of the world’s most recognized brands. With over 100,000 employees across 17 countries, Alorica blends innovation, data-driven insights, and a digital-first approach to enhance customer interactions. The company supports clients in industries such as retail, technology, healthcare, and banking. As the largest certified minority-owned BPO, Alorica is committed to diversity and creating a culture of empowerment and inclusion. Its innovation lab, Alorica IQ, drives cutting-edge solutions that help brands transform their customer experience and build long-term loyalty.