We celebrate our successes, in terms of new process wins, or software implementations to new or existing clients, we recognize our weaknesses and where we have come up short, we study the lessons we can learn and put action plans in place to improve for the next time.We do all this because we believe whole heartedly it is the right thing to do, an engaged and happy team is a productive team that will deliver for our clients and our business, enable growth for Echo, the Group and most importantly for us in Echo India. .