1. Employees see management as credible (believable, trustworthy) by assessing employees’ perceptions of management’s communication practices, competence, and integrity. 2. Employees feel respected by management by assessing the levels of support, collaboration, and caring employees see expressed through management’s actions toward them.

3. Employees feel that management practices are fair by assessing the equity, impartiality, and justice employees perceive in the workplace. 2. Employees’ sense of pride in their work by assessing the feelings employees have toward their jobs, team or work group, and the company. 3. Employees’ sense of enjoyment in the workplace by assessing the level of intimacy they find, or the ability they have to be themselves; the hospitality people engage in, or the extent to which the environment is friendly and welcoming; and the sense of community, or the degree to which people feel that they are members of a team or a family.