TMILL prioritizes crucial HR themes such as "Delivering Best in Class HR Services," "Fostering an Engaged, Empowered, and Energized Workforce," "Nurturing a Culture of Meritocracy," and "Enhancing Agility through Organizational Structuring." The workforce views HR as a comprehensive solution for these areas, a sentiment echoed by CII HR Excellence Assessors who have engaged with employees across organization. Since 2017, TMILL has maintained a spotless record with zero non-compliance and statutory issues, positioning HR as the conduit to management, adeptly addressing longstanding challenges. Notably, TMILL's people-centric initiatives have yielded a notable 26% enhancement in employee perception, as evidenced by the Employee Engagement Survey 2022 compared to 2019.

Some of the employee comments regarding the Organization's culture are as follows: "Very ethical and employee caring company" "As per my own knowledge I found this organization is a place where we can show case our own talent, Passion and determination towards work designated without feeling of work pressure." "This organization is completely systematic and has a staff friendly environment. People working here are cooperative in nature and believe in teamwork. Every staff regardless of his or her working position is treated with respect."