Western Union Services India Private Limited is a Great Place to Work-Certified™ organization. Great Place to Work® Certification is recognized world over by employees and employers alike and is considered the ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures.
Western Union Services India Private Limited, has created a Great Place to Work FOR ALL their employees by excelling on the 5 dimensions of a High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie.
Business Description: The Western Union global network extends across more than 200 countries and territories. With hundreds of thousands of retail locations and a vast digital network, we serve millions of diverse customers across more than 20,000 corridors or country pairings. We are one of the few financial institutions that bridge the digital and physical worlds through a global platform that enables people to send and receive money and make payments to nearly every country in the world. Our flexible omnichannel model includes access to bank accounts, cards, mobile wallets, or the use of cash; our customers have the freedom to choose the option that best suits them.
Our inclusive approach allows us to reach and serve a broad range of consumers, including those in rural or remote communities with limited digital infrastructure, people who encounter difficulties using digital services, and those who prefer cash. Our ability to transact in cash through our retail network means we can also provide critical services to the estimated 1.7 billion* adults worldwide who are unbanked by choice or circumstance. (*based on the most recent edition of the Global Findex Database in 2017)
We continue to deepen our digital capabilities and partnerships to reach more customers and enable them to connect to the digital economy. Westernunion.com is available in over 75 countries; the Western Union app is available in over 55 countries. In 2021, Western Union served more than 9 million digital customers with branded products.
We partner with many mobile network operators, particularly in Africa and Asia, to send Western Union money transfers to mobile and digital wallets. We are live in more than 35 countries, with access to millions of wallets including through M-pesa in Kenya, B-kash in Bangladesh, Alipay in China, and Paytm in India.