

India's Best WorkplacesTM
in Retail 2023
Methodology
Great Place To WorkⓇ invites applications from Retail organizations to be assessed and evaluated for being considered among India’s Best WorkplacesTM in Retail. This is the 7th edition of the recognition.
This year, 42 organizations in the retail sector undertook this assessment as against 39 in the previous year. All these organizations underwent a rigorous assessment. As part of this assessment, the organizations are studied through two lenses. The first lens measures the quality of employee experience through our globally validated survey instrument known as Trust IndexTM.
The survey helps in seeking anonymous feedback from employees and carries 75% weightage when being considered for the Best Workplaces Lists. The second lens is called Culture AuditTM, which is a proprietary tool of the Institute that evaluates the strength of the leadership as supported by meaningful values & philosophy and the quality of the practices & programs that shape employee experience, build consistent levels of trust, and enable each individual to use their potential to better organizational performance. This carries 25% weightage.
Criteria for selecting the Best Workplaces
1. TRUST INDEX – 75% weightage (An employee survey seeking anonymous feedback)
2. CULTURE AUDIT – 25% weightage (A study of the people practices of an organization)
The Institute undertakes a robust validation process on the data gathered through the assessment process. The cumulative score of Trust Index and Culture Audit determines an organization’s inclusion in India’s Best Workplaces in Retail List 2023. No individual or jury has a say in who makes it to the list – only employee feedback and the quality of people practice determine if an organization is a great workplace. This year, we are recognizing the Top 10 organizations in Retail and the Top 3 organizations in e-commerce who excel both in people practices that they have designed for their employees and act on the feedback to create a culture of trust. The list is published in alphabetical order.
India's Best WorkplacesTM in Retail 2023
Company Name | Location | Industry | Award | Employee Count | Company Profile |
---|---|---|---|---|---|
Barbeque-Nation Hospitality Limited | Bangalore | Retail | Top 10 | 6454 | https://www.greatplacetowork.in/great/company/barbeque-nation-hospitality-limited |
Celio Future Fashion Private Limited | Mumbai | Retail | Top 10 | 777 | https://www.greatplacetowork.in/great/company/celio-future-fashion-private-ltd |
Hardcastle Restaurants Private Limited | Mumbai | Retail | Top 10 | 8770 | https://www.greatplacetowork.in/great/company/hardcastle-restaurants-private-limited |
Infiniti Retail Limited | Mumbai | Retail | Top 10 | 10408 | https://www.greatplacetowork.in/great/company/infiniti-retail-ltd |
Lifestyle International Private Limited | Bangalore | Retail | Top 10 | 12887 | https://www.greatplacetowork.in/great/company/lifestyle-international-private-limited |
Marks and Spencer Reliance India Private Limited | Gurgaon | Retail | Top 10 | 2017 | https://www.greatplacetowork.in/great/company/marks-and-spencer-reliance-india-private-limited |
Max Hypermarkets India Private Limited | Bangalore | Retail | Top 10 | 2164 | https://www.greatplacetowork.in/great/company/max-hypermarkets-india-private-limited |
Reliance Retail Limited | Mumbai | Retail | Top 10 | 47737 | https://www.greatplacetowork.in/great/company/reliance-retail-limited |
Shoppers Stop Limited | Mumbai | Retail | Top 10 | 5904 | https://www.greatplacetowork.in/great/company/shoppers-stop-ltd |
Titan Company Limited | Bangalore | Retail | Top 10 | 6008 | https://www.greatplacetowork.in/great/company/titan-company-ltd |
Bigbasket (Innovative Retail Concepts Private Limited) | Bangalore | E-commerce | Top 3 | 17201 | https://www.greatplacetowork.in/great/company/bigbasket-supermarket-grocery-supplies-pvt-ltd |
Flipkart Internet Private Limited | Bangalore | E-commerce | Top 3 | 18596 | https://www.greatplacetowork.in/great/company/flipkart-internet-private-limited |
REA India Pte. Ltd. (Housing_ PropTiger and Makaan) | Gurgaon | E-commerce | Top 3 | 1351 | https://www.greatplacetowork.in/great/company/rea-india-pte-ltd |
Testimonial


Smita Jatia is the Managing Director (MD) of Westlife Foodworld Ltd which owns and operates the master franchisee of McDonald’s restaurants in West and South India under their wholly owned subsidiary, Hardcastle Restaurants Pvt. Ltd. (HRPL). Smita is a business stalwart with over two decades of experience in the QSR industry. She has been at the forefront of leading the aggressive growth of McDonald’s in the market and building it as one of the most loved brands in the country.

Smita Jatia
Managing DirectorWestlife Foodworld Ltd (McDonald’s India – West and South)


“We are exceptionally proud to receive the Great Place to Work Certification™ honour”. This is a testimony to how SPAR Landmark Group has dedicated itself in developing a strong culture committed to success, inclusion and engagement. Our employees are the heart of the company, we owe our continued success to each and every one of them and thank them for not just appreciating our work culture but also the work they do.

Vipin Bhandari
Managing Director & CEOSPAR Landmark Group


It’s a moment of great pride to be recognized as India’s Best WorkplacesTM in Retail 2023. Being on this coveted list for the third time is a confirmation of our people-first approach and a recognition of our commitment to impart ‘consistently superior employee experience’. At REA India, we are committed to creating a high performance, high trust culture through our philosophy of ‘Power of One’.

Rohit Hasteer
Chief Human Resource OfficerProptiger


We're thrilled to be recognized as one of the Best Workplaces in Retail yet again! This achievement is a testament to our commitment to consistently creating a culture of inclusivity and collaboration and innovating continuously to make our mark. This recognition is a great honor, and it motivates us to keep pushing the envelope and be remarkable!

Ritesh Mishra
Managing DirectorMarks and Spencer Reliance India Pvt. Ltd.


At Landmark, we care for our employees and support them to reach their potential. Our emphasis on trust, respect, and commitment to individual and company’s success fosters a positive and supportive workplace culture. Over several decades, we have led by the philosophy ‘to create exceptional value for all the lives we touch’.

Harsh Aparanji
Group President - Human ResourcesLandmark


We are honoured to receive this recognition of ‘Top 10 India’s Best Workplaces in Retail 2023’. This achievement would not have been possible without the incredible efforts and contributions of our dedicated employees. Their commitment, passion, and hard work has created a culture that fosters creativity, innovation, and a sense of community.

Avijit Mitra
MD & CEOCroma Infiniti-Retail Ltd
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