India's Best Workplaces in Retail

A list of India’s Best Workplaces in the Retail sector, recognizing organizations that have created a High-Trust, High-Performance CultureTM for their employees.

India's Best Workplaces in Retail

Every year, more than 10,000 organizations from over 60 countries partner Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture. Great Place to Work® Institute’s methodology is recognized as rigorous and objective and is considered as the Gold Standard for defining great workplaces across businesses, academia and government organizations.

Great Place to Work® Institute invites applications from organizations in the Retail sector to be assessed and evaluated for being considered among India’s Best Workplaces in Retail. This is the 4th edition of the recognition where 32 organizations applied and Great Place to Work® identified the Top 10 that have successfully created a great workplace culture FOR ALL.

All these organizations underwent a rigorous assessment where they were studied through two lenses. The first lens measures the quality of employee experience through a globally validated survey instrument known as Trust Index©. The survey helps in seeking anonymous feedback from employees and carries 2/3rd weightage. The second lens is called Culture Audit©, which is a proprietary tool of the Institute that evaluates the quality of people practices of an organization, covering the entire employee life-cycle. This carries 1/3rd weightage. The Institute undertakes a robust validation process on the data gathered through the assessment process. The cumulative score of Trust Index© and Culture Audit© determines an organization’s inclusion in India’s Best Workplaces in Retail 2020. No individual or jury has a say in who makes it to the list – only employee feedback and quality of people practices determine if an organization is a great workplace.

To apply to the Great Place to Work® study on India’s Best Workplaces, click here.

This Study is announced in association with Retail Association of India (RAI).

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Why Leaders recommend Great Place to Work® Certification?

  • Smita Jatia


    Hardcastle Restaurants Pvt. Ltd. (McDonald’s West & South India)

    "Being recognized as a Great Place to Work by the institute have helped us foster pride in self, service and company. It has helped in learning and sharing of best practices beyond our sector."

  • Vasanth Kumar

    Managing Director

    Lifestyle International Pvt. Ltd.

    "Being recognised as a Great Place to Work has given us the brand recall as a people-friendly organisation. We have seen a remarkable increase in employee motivation, engagement and passion."

  • Krish Iyer


    Walmart India Pvt. Ltd.

    "I strongly believe that creating a Great Place to Work is a continuous journey. Being recognized by the Great Place to Work® Institute, demonstrates that culture defines who we are and how we do business."

  • Abhishek Ganguly


    PUMA Sports India Pvt. Ltd.

    "External benchmarking is extremely important. Great Place to Work® assessment comes with lot of credibility on that front."

  • Avijit Mitra

    CEO & Executive Director

    Infiniti Retail Limited (Croma)

    "Receiving the Great Place to Work® recognition is a great honour and benchmarks our organization as one of the best employers, thus contributing towards its Brand Equity."

India's Best Workplaces in Retail 2020

OrganisationIndustry Number of
Barbeque-Nation Hospitality Ltd.Retail8352
Hardcastle Restaurants Pvt. Ltd.Retail9871
Infiniti Retail Ltd.Retail4774
Lifestyle International Pvt LtdRetail18969
Marks & Spencer Reliance India Pvt. Ltd.Retail1822
Max Hypermarkets India Pvt. Ltd.Retail2947
METRO Cash & Carry India Pvt. Ltd.Retail3933
PUMA Sports India Pvt. Ltd.Retail1066
Titan Company Ltd.Retail6271
Walmart India Pvt LtdRetail5599

Making India A Great Place to Work


Broad Industries Covered


Organisations Assessed in India


Certified Companies in India

2 Mn+

Employees Surveyed

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Why build a Great Place to Work?

Organizations that create great workplace culture for their employees, perform better.

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How to start building a Great Place to Work?

Our proprietary and globally validated framework is considered the Gold Standard in workplace culture assessment.

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About Great Place to Work®

Great Place to Work® Institute is the Global Authority on Workplace Culture Assessment.

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